However, you were found to be in possession of a multitude of highly illegal items in Ultima Online.
Please be advised, we cannot give specific detailed information as to what items were in possession but be assured that we have fully investigated each case separately and found your account to be in violation.
Any further replies regarding this subject will not be acknowledged.
These lines make me shudder, since they let miss any democratic justice.
Where is the list, what kind of items are illegal? EA cannot expect every player knowing the details. There are also enough foreign players, who are not good in understanding the English language and get not too much localized information (if there would be any by EA - not even the info screen on game start works in localized Windows).
Why don't they even tell the victim of a ban the exact reason/items causing the ban? If I got banned I would really like to know, what was the reason.
What kind of customer care attitude is that? "We take away your account and all stuff, but don't wish to tell you why?" Sounds like the justice of a medieval ruler and not like democracy.
With some well filled houses on my accounts - should I fear as well, that on a random day I will be found in posession of items, which are "highly illegal"?
I'm in no way against bannings of accounts, which are abusing game mechanics highly to gain serious benefits over other players.
But also these paying customers deserve more than a set of standard phrases as a reason. Especially, if the account is prepaid for some more time.
*Salute*
Olahorand