Compassion Dye is probably the wrong name. We do not need the Dev to feel sorry for us. They are suppose to feel humility about their lack of ability to prevent such occurrences (Protect us from EA!).In earnest appreciation for your continuous support through the last few weeks we would like to offer a gift of compassion to all our players.
Remember this gift is from the DEV team...who in no way, shape or form have ANYTHING to do with ACCOUNT MANAGEMENT or BILLING.Compassion Dye is probably the wrong name. We do not need the Dev to feel sorry for us. They are suppose to feel humility about their lack of ability to prevent such occurrences (Protect us from EA!).
It should be:
In earnest appreciation for your continuous support through the last few weeks we would like to offer a gift of Humility to all our players for our inability to make the transition smooth.
Just grow a pair and admit you guys screwed up.
Larisa, in the end, they all work for the same company. The problems with the account management system were probably caused by the collective failure of a number of people: project managers, system analysts, and programmers who developed the actual specifications for the migration and did the programming; people in the accounting areas who were familiar with both the old and new systems; customer support leads and specialists who actually worked with the old system and now the new system as they interact with customers when they have problems with the system; producers for the individual games who need to be aware of and provide any needed support for projects external to their game that have an effect on their game; communication specialists whose job is to prepare announcements about the project and monitor forums and feedback mailboxes for evolving issues; and management personnel who oversee all of these different functions and make decisions about how to react as a company when any part of the company has made a major goof in providing products and services.Remember this gift is from the DEV team...who in no way, shape or form have ANYTHING to do with ACCOUNT MANAGEMENT or BILLING.
They didn't HAVE to do anything, but they took thier time putting in a code and giving something nice.
Please remember the difference between a DEVELOPER and an ACCOUNTANT, thanks!![]()
I was just telling my husband this last night. I also believed they were going to end up on gamecodes and the 1 charge was a clever advertising/enticement. They are supposedly part of the spring clean-up now, so maybe not.Just wondering, thanks
Well said. I love when you type Tina -Larisa, in the end, they all work for the same company. The problems with the account management system were probably caused by the collective failure of a number of people: project managers, system analysts, and programmers who developed the actual specifications for the migration and did the programming; people in the accounting areas who were familiar with both the old and new systems; customer support leads and specialists who actually worked with the old system and now the new system as they interact with customers when they have problems with the system; producers for the individual games who need to be aware of and provide any needed support for projects external to their game that have an effect on their game; communication specialists whose job is to prepare announcements about the project and monitor forums and feedback mailboxes for evolving issues; and management personnel who oversee all of these different functions and make decisions about how to react as a company when any part of the company has made a major goof in providing products and services.
As Cal told us many times, various announcements he wanted to make were often delayed or revamped because he had to run them through other areas of the company for approval. You can be pretty darn sure that passing off these dyes as an apology for making some major blunders was not something the dev team did completely on their own. Someone at a higher level than Mesanna had to vet the announcement and the whole concept of using the term "compassion" in connection with the dyes.
EA thinks we're stupid sheep who can be easily placated by token gestures like this that cost them next to nothing to program. They just want this whole fiasco to go away quietly before large corporate shareholders and analysts who monitor the game industry get wind of the news that they made some major blunders moving some of their MMO games that are a source of ongoing revenue for the company from one account management system to another.
I'm with you on this one. I was moderately pissed off when I looked at my precious little bottle and found out it had one charge. So I'm betting 10 or 50 charge versions will be for sale once they get the game codes working again, and all this was was a little advertising disguised as an apology. This is the first time I've really felt like the developers just flipped the bird at me...I guess I'm not alone in being 100% disappointed.
1 dye, 1 charge, 0 choice. No chance to dye that full suit like the pictures... Why would they give us a showy picture of them all decked out in a fully dyed suit and then give us a dye bottle with one freaking charge? Slap in the face! Nothing like pouring salt on a wound.
Totally sad.
If these do ever become available for sale likely it will ONLY be to the Asian shards. Since 95% of the time that is the case. How long was it that they had Tokuno dyes for sale?
I guess on one hand I almost feel shocked at the total lameness of it all... but on the other hand having dealt with UO for all these year I suppose I should have expected to be totally let down and disappointed. One charge... yes I want to fill my houses with bottles of one charge dye... so I can have enough dyes to actually do something with sometime.
NOT.
I let out a sigh as, I shake My fist at the sky.
It bumms out my high, It makes me want to cry.
I just can not fathom a reason why.
The Developers would give me a ONE use dye.
To all the people complaining: Just do some cross shard trading. Make some friends on other shards, get some extra loot with the anniversary stuff coming up! Yay, winners all around.
I agree! Right now my level of disgust is too high to chart. But wait this is supposed to make me feel all warm and fuzzy inside.... *rolls eyes*Just wow. Not only is it a one freakin' charge dye, it is apparently one per shard per account. I wonder if anyone at Mythic was having a good laugh about how excited everyone was about getting this "apology"...
Pet dyes pleaseJust wondering, thanks