I
Itari BC
Guest
So just the other night I happened to be at a Luna IDOC...low and behold I beat out about 40 other people and placed a small marble that I knew I could fit. Being more of a pvper I couldn't care less of selling it and was planning on using it for our guilds vendors.
This morning I decided to try to resize it while noone else was around. Researched how to go about it safely on UO's website and Stratics. Checked house to make sure it was properly placed on the sign. Check. Had a guildie there tracking and detecting just in case. Check. Paced off the plot I was going to place and tested on test center. Check.
After going to the house sign and using the "I wish to resize my house" command the house drops. Go to place proper sized plot. Nothing but error messages. Not he false ones either. Longer string messages. Try to place different sizes, even the smallest possible, still nothing. Log in other account, attempt to place, I get the "cannot place housing in this area" as expected. So I paged a GM. After roughly 45 minutes, he contactede asking how he could help. I explained my situation to him about resizing politely. He was VERY misinformed about resizing and kept saying "I'm sorry for your convenience but you demolished the house and have to wait the 160 hours to place". Growing irritated I cited directly from their site that resizing ignores the cooldown period. He kept repeating the same thing not even acknowledging my responses. After about a half hour talking to him I had to leave for work.
Great job with your support. I am leaving for Afghanistan very shortly and instead of leaving all three of my accounts active while I am gone because inlove this game I will closing all of them and giving my gear and gold to guildies.
Thank you support team for ruining this game and showing me that unlike many other games I've played you have could care less abou your client base.
/end rant
This morning I decided to try to resize it while noone else was around. Researched how to go about it safely on UO's website and Stratics. Checked house to make sure it was properly placed on the sign. Check. Had a guildie there tracking and detecting just in case. Check. Paced off the plot I was going to place and tested on test center. Check.
After going to the house sign and using the "I wish to resize my house" command the house drops. Go to place proper sized plot. Nothing but error messages. Not he false ones either. Longer string messages. Try to place different sizes, even the smallest possible, still nothing. Log in other account, attempt to place, I get the "cannot place housing in this area" as expected. So I paged a GM. After roughly 45 minutes, he contactede asking how he could help. I explained my situation to him about resizing politely. He was VERY misinformed about resizing and kept saying "I'm sorry for your convenience but you demolished the house and have to wait the 160 hours to place". Growing irritated I cited directly from their site that resizing ignores the cooldown period. He kept repeating the same thing not even acknowledging my responses. After about a half hour talking to him I had to leave for work.
Great job with your support. I am leaving for Afghanistan very shortly and instead of leaving all three of my accounts active while I am gone because inlove this game I will closing all of them and giving my gear and gold to guildies.
Thank you support team for ruining this game and showing me that unlike many other games I've played you have could care less abou your client base.
/end rant