This is ridiculous

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Uvtha

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Like to add that I am having some serious lag issues as well on SP. It was ok earlier in the day, I was mos def laggin, but I could at least get out and do some mild hunting. This evening it was terrible.

Sucks, cause I have an urge to play for the first time in 4 months, and I can't.
 

Storm

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Haha sorry but kind of funny when I can ping faster from Asia to Atlantic and Pacific shard than most of you.
I created a guy on formosa earlier so I could get some play time in :drool:
 

Cogniac

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Like to add that I am having some serious lag issues as well on SP.
I just did trace routes to every server, and Siege Perilous was actually one of the worst.

Oceania and the Asian shards are routed through Level3, so they have normal pings (I.e. not great, but what you'd expect given their geographical distance) that are as little as half of what I'm getting to US and European shards, every single one of which happens to be routed through Verizon's New York City Alter.net routers.
 

Ezekiel Zane

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you can thank services like netflix and hulu for this nightly traffic jam. they get priority whether you like it or not. that's where the money is.

Electronic Arts probably has some muscle in this regard but who knows what will happen.
You seem to really enjoy making this statement.

01-17-2012, 02:44 AM EST:
it's the truth.
Just because all the big ISPs have been promoting this belief does not make it true. For the most part it's completely a biased statement and it's not been proven. The ISPs have not provided any supporting information to backup their claims.

I've seen stories in the media, some quoting Netflix , that the ISPs are making these claims as scare tactics in order to jack up subscriber rates and install limits and caps on bandwith and to gouge the hell out of you when you go over your limit.

So who's right? There's no proof either way that I've read about.

Has bandwidth usage increased with the advent and spread of media streaming, sure. Is it choking the internet, I doubt it. Obviously the additional stress on the network during prime time is a factor, however, the rest of the internet isn't getting all these complaints. This Alter.net equipment, the routers, are causing problems for lots of poeple. It's their equipment that needs to be replaced. It's either old or broken or both. Either that's the problem or they are intentionally strangling certain types of data packets.
 

Storm

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I Believe some of the staff have come up with a plan to try and help and you will see a post about ti later tonight or tomorrow ! for now lets hold off on blaming people and especially not blame each other even though we all are bored and want to play !
 
V

Vyal

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Look at it this way,
EA promotes a brand new MMO game coming and there is 5 million copies sold like day 1 & everyone logs on the first day and goes WTF I can't do anything at all this is pure lag city..
How long do you think it would take EA to have that problem fixed?
Now UO on the other hand, EA could care less about & will most likely never do a thing about this lag.

200Mbits is more then enough needed to run one of these servers. That type of connection could support 1000's of players.
I pay 99 bucks a month for mine


Now EA is getting 14 bucks a month for all the accounts, I mean thats got to be in the tens of thousands of dollars a month for them in subs.

Where does all that money go? Why is it not going to either getting new servers? Or putting pressure on Alter.net or just buying them better equipment.

I understand not everyone has 200mb/s connections, but I do and I lag worse then I did when I had 56k back in 98. & This only happens for ULTIMA ONLINE EA shards, when I play other games & get routed through alter.net this does not happen.

On the same token I could run a shard right now and support just as many players as ATL has with way way less lag. & if thousands of people a month paid me 14 bucks I damn sure would have the freaking problem fixed if it was on my end or not.

Problem is EA knows EVERYONE who plays their shards is so helplessly addicted to it no matter how much their servers blow the players will still keep accounts open.
 

AirmidCecht

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We can all throw rocks at each other from the same side of the UO fence but I'd prefer we try to gather some info the way some have already done in this thread.

I'm waiting on Petra but I have a thread ready per her input on how to do this modeled something along the lines of SWTOR forums who have seen the same with their playing community.

Now I get the posts about how they have someone paying attention to it for their "baby" will be tempting to make but lets try to focus on the fact that we're a pretty awesome community when it comes to gathering facts.

It may also come up that this verifies its an EA problem but I didn't research enough to say that WoW customers aren't also experiencing latency with their gaming too. I do know its affecting too many not to start kicking some cans around. I challenge us to do it constructively without the pushing and shoving.

Stay tuned, hopefully we'll have a useful format to use to report the latency problems :)
 

Lorax_Pacific

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I was going to make a post and screen dump of my latency to brag, but I logged in and all the servers were to me just as bad. I'll leave the bragging to a better day.

-Lorax
 

RaDian FlGith

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Okay... something's definitely rotten in Denmark no matter how you look at it though. Look at most of the reports, and exactly as my pings are presently showing:

Great Lakes and Catskills have higher pings than Atlantic and Lake Superior.

Yet all four of the servers are in the same co-location facility as far as we've been led to believe.

Sonoma and Baja, Napa and Pacific...

Lake Austin?

I mean... how am I getting better pings to ALL of the Asian shards than half of the United States? As far as I was aware, there were two colo facilities (for the U.S., that is)... one on the East and one on the West. And yet the pings are wildly different to what is ostensibly the same geographic location?

Makes no sense.
 

HD2300

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note the 548 ms and the 100% packet loss to LS

xe-3-0-0-0-ar03.beaverton.or.bver68.85.243.137 4 15ms 15ms 0% 11 / 11 11ms / 41ms
pos-3-2-0-0-cr01.sacramento.ca.ib68.86.91.245 5 34ms 35ms 0% 11 / 11 32ms / 42ms
pos-1-8-0-0-cr01.losangeles.ca.ib68.86.87.242 6 49ms 41ms 0% 11 / 11 38ms / 49ms
pos-0-8-0-0-cr01.dallas.tx.ibone.68.86.88.254 7 65ms 63ms 0% 11 / 11 61ms / 66ms
pos-0-9-0-0-cr01.atlanta.ga.ibone68.86.87.234 8 81ms 84ms 0% 11 / 11 79ms / 99ms
pos-4-2-0-0-cr01.ashburn.va.ibone68.86.87.65 9 95ms 95ms 0% 11 / 11 94ms / 100ms
pos-0-7-0-0-cr01.newyork.ny.ibone68.86.87.202 10 98ms 92ms 0% 11 / 11 89ms / 98ms
pos-1-4-0-0-pe01.111eighthave.ny.68.86.86.194 11 92ms 90ms 0% 10 / 10 89ms / 93ms
Vlan578.icore1.NTO-NewYork.as6453209.58.26.117 12 108ms 106ms 0% 10 / 10 99ms / 113ms
Vlan590.icore1.NTO-NewYork.as6453209.58.26.94 13 98ms 105ms 0% 10 / 10 95ms / 155ms
0.ae3.XT1.NYC4.ALTER.NET 152.63.16.182 14 166ms 166ms 0% 10 / 10 164ms / 173ms
0.ge-2-1-0.XT1.LAX7.ALTER.NET 152.63.1.209 15 523ms 516ms 0% 10 / 10 478ms / 544ms
so-0-0-0.ur1.lax11.web.wcom.net 208.222.8.22 16 167ms 172ms 0% 10 / 10 167ms / 180ms
* Unknown Host * 208.254.48.26 17 275ms 282ms 0% 10 / 10 264ms / 290ms
* Unknown Host * 65.245.224.33 18 182ms 100% 0 / 10
* Unknown Host * 65.216.123.33 19 180ms 178ms 0% 10 / 10 175ms / 182ms
Yep unplayable, 440 ping, just sad. I am so glad LOTRO does not have this issue.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              READYSHARE -    0 |   11 |   11 |    1 |    1 |    5 |    1 |
|                              XXXXXXXXX -    0 |   11 |   11 |   13 |  109 |  396 |   27 |
|te-7-2-ur01.charleston.sc.chrlstn.comcast.net -    0 |   11 |   11 |   11 |   13 |   17 |   14 |
|te-9-3-ar01.charleston.sc.chrlstn.comcast.net -    0 |   11 |   11 |   10 |   13 |   16 |   15 |
|ml-1-ar01.savannah.ga.savannah.comcast.net -    0 |   11 |   11 |   12 |   16 |   20 |   18 |
|te-0-3-0-10-ar02.southside.fl.jacksvil.comcast.net -    0 |   11 |   11 |   19 |   25 |   31 |   29 |
|te-1-2-0-5-cr01.miami.fl.ibone.comcast.net -    0 |   11 |   11 |   26 |   30 |   35 |   27 |
|pos-1-15-0-0-cr01.atlanta.ga.ibone.comcast.net -    0 |   11 |   11 |   36 |   39 |   42 |   40 |
|pos-4-11-0-0-cr01.ashburn.va.ibone.comcast.net -    0 |   11 |   11 |   46 |   47 |   49 |   46 |
|pos-0-7-0-0-cr01.newyork.ny.ibone.comcast.net -    0 |   11 |   11 |   54 |   56 |   59 |   54 |
|pos-1-5-0-0-pe01.111eighthave.ny.ibone.comcast.net -    0 |   11 |   11 |   51 |   53 |   56 |   56 |
|   Vlan550.icore1.NTO-NewYork.as6453.net -    0 |   11 |   11 |   52 |   58 |   69 |   57 |
|               0.ae20.BR2.NYC4.ALTER.NET -    0 |   11 |   11 |  352 |  369 |  387 |  352 |
|                0.ae2.XT2.NYC4.ALTER.NET -    0 |   11 |   11 |  354 |  369 |  395 |  354 |
|           0.so-5-0-0.XT2.LAX7.ALTER.NET -    0 |   11 |   11 |  432 |  442 |  456 |  432 |
|         so-0-0-0.ur2.lax11.[B]web.wcom.net [/B]-    0 |   11 |   11 |  429 |  442 |  460 |  431 |
|                           [B]208.254.48.14[/B] -    0 |   11 |   11 |  428 |  442 |  463 |  428 |
|                           65.245.224.33 -    0 |   11 |   11 |  428 |  442 |  459 |  428 |
|                           65.216.123.33 -    0 |   11 |   11 |  430 |  442 |  460 |  430 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
wcom.net is also owned by Verizon

For both traces
-> Alter.net (owned by Verizon) -> wcom.net (also owned by Verizon) -> EA/UO game servers
 

startle

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Ok, first of all let's get one thing straight. The problem that some of you are having with Pacific's lag has nothing to do with EA. That is readily apparent by just looking at the tracert's in this thread. The problem lies with alter.net - period. It's either their equipment in certain areas of the country or their "throttling" certain traffic, one or the other.

This has been alluded to by others here:

As Ezekiel Zane wrote:
This Alter.net equipment, the routers, are causing problems for lots of poeple. It's their equipment that needs to be replaced. It's either old or broken or both. Either that's the problem or they are intentionally strangling certain types of data packets.
then from Lady Laurel:
Alter.net has been having the same issues off and on for the past couple years at least. And it seems that it usually goes on for months at a time. I found posts from other games and other types of sites that all ask about latency and packet loss from Alter.net. It has been reported to them, but I am not sure if they care...
and finally from goldenpower:
...the REAL solution is massive investment in our IT infrastructure. we've needed serious improvement for a long time and I'm glad people are finally starting to wake up.
The REAL PROBLEM was recently addressed in an article in Forbes, and I'll quote them (or you can see for yourself here):
Where’s the best place to surf the web? No surprise, it’s not North America! South Korea continues to lead with the fastest internet connection speeds, according to Akamai’s eleventh quarterly State of the Internet report. The U.S. ranks 12th.....
Forbes: Why is the U.S. so low on the list?

Belson: There are two main reasons why the US is comparatively low in terms of global Internet connection speeds:
The first reason is a comparatively lower investment in broadband infrastructure in the US, as compared to many Asian nations such as South Korea and Japan, whose cities tend to dominate the list. In addition, Wall Street frequently punishes carriers in the short-term for making long-term investments in network infrastructure.

The second reason is that getting a high speed Internet connection in the US costs consumers more money than it does in other countries, so less people can afford it. This pricing issue is due in part to a lack of effective competition amongst Internet service providers in the US. This lack of competition has also provided a disincentive for broadband providers to significantly raise the speeds included in their service tiers.
So you see folks, our problem (here in the U.S.) is pretty simple. There is not sufficient competition in our "free market" here to cause ISP's to improve our bandwidth... They just don't "have to care" since in most places, they are the only option.

Like here in the Pacific NW, we have ONE "decent" option for broadband. It's either Comcast or Wave Broadband - and their "territories" do NOT overlap, it's ONE or the OTHER - PERIOD.

So if you really want to move UP in the world's "internet speed" from an embarrasing 12th place, you need to get POLITICALLY ACTIVE. Don't accept the current state-of-affairs regarding competition, demand some of our tax dollars go to improving the current infrastructure and/or the laws regarding competition. It's OUR tax dollars and Congress are OUR EMPLOYEE'S... It's time to stand up and yell at them...

Sorry for the rant, but it's just the plain simple truth...

Just sayin....

:stir:
 

Lady Storm

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I dont know about any of you but I have just been around the world in UO .. its laggy as all hadies... From the asian shards to the east coast europe and australia.... the shards are like walking in tar ... you dont get far. When it takes 2 minutes to get a door to open and get out of your in serious lag.
 

Petra Fyde

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oki, here's what we do.
First, we stop attacking each other. That's what gets threads locked and infractions handed out, not the actual complaining about ping.
Second, those that are doing so, stop blaming netflix, the ones on Comcast have the same problem, read here: netflix throttling????? - Comcast Help and Support Forums
We now do something constructive. We collect trace routes.
All the information you need to do this is here: UO Stratics *New* | Server IP Addresses
We will open a new, dedicated thread just for trace routes.
 
L

Luke Carjacker

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Yeah, my lowest pings are to Asian shards and the worst is to Pacific which is my home shard (I'm in California). That really sucks.
 

HD2300

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^^
The problem is either in EA's network, wcom.net or Alter.net. Verizon owns both wcom.net and Alter.net.
EA pays Verizon (directly or indirectly) for the connection to the Verizon network.
The throttling could start at the connection interface between wcom.net and EA, which EA pays Verizon for.
 

Haddy G

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Here it is 7:10 est. Lag looks back to normal, 90 is normal for me being on the east coast to Pac. This all started around 1 Jan for me, before that I never had lag issues. To bad I gotta go to work. :thumbdown:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              READYSHARE -    0 |   10 |   10 |    0 |    0 |    0 |    0 |
|                              XXXXXXXXX -    0 |   10 |   10 |   14 |   25 |   36 |   14 |
|te-7-2-ur01.charleston.sc.chrlstn.comcast.net -    0 |   10 |   10 |   12 |   13 |   15 |   13 |
|te-9-3-ar01.charleston.sc.chrlstn.comcast.net -    0 |   10 |   10 |   11 |   12 |   14 |   13 |
|ml-1-ar01.savannah.ga.savannah.comcast.net -    0 |   10 |   10 |   12 |   14 |   16 |   13 |
|te-0-3-0-10-ar02.southside.fl.jacksvil.comcast.net -    0 |   10 |   10 |   20 |   25 |   30 |   20 |
|te-1-2-0-5-cr01.miami.fl.ibone.comcast.net -    0 |   10 |   10 |   27 |   30 |   46 |   28 |
|pos-0-4-0-0-pe01.nota.fl.ibone.comcast.net -    0 |   10 |   10 |   23 |   28 |   30 |   24 |
|     Vlan514.icore2.MLN-Miami.as6453.net -   15 |    7 |    6 |   23 |   28 |   33 |   29 |
|          0.xe-7-3-0.BR1.MIA19.ALTER.NET -    0 |   10 |   10 |   24 |   32 |   89 |   26 |
|         0.xe-10-2-0.XL1.MIA19.ALTER.NET -    0 |   10 |   10 |   26 |   29 |   47 |   28 |
|           0.so-5-0-0.XT1.LAX7.ALTER.NET -    0 |   10 |   10 |   96 |  103 |  142 |  142 |
|         so-0-0-0.ur1.lax11.web.wcom.net -    0 |   10 |   10 |   98 |  100 |  103 |  100 |
|                           208.254.48.26 -    0 |   10 |   10 |   99 |  100 |  102 |  101 |
|                           65.245.224.33 -    0 |   10 |   10 |   96 |   99 |  102 |  101 |
|                           65.216.123.33 -    0 |   10 |   10 |   94 |   98 |  102 |  101 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

GalenKnighthawke

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I Believe some of the staff have come up with a plan to try and help and you will see a post about ti later tonight or tomorrow ! for now lets hold off on blaming people and especially not blame each other even though we all are bored and want to play !
Staff meaning UO staff? And other than the Atlantic fix?

'Cos off-hand this seems to not be limited to Atlantic.

-Galen's player
 

GalenKnighthawke

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The lag seems to have eased up,(atleast for me) and I'm moving at "close" to normal speeds now...

I'm not going to get my hopes up, by thinking it's fixed though, I'm pretty sure it'll be around again tomorrow sometime.
At 3:30 in the morning east coast time lag should indeed be quite minimal.

I'm not optimistic but I have my fingers crossed...Especially if the lag continued right up until then, then abruptly stopped.

-Galen's player
 

Marcellis

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Had extreme lag to Baja all day yesterday. Today it seems to be back to normal.
 

MalagAste

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I'll agree with one thing said.... THEY DO NOT HAVE TO CARE. Here in the US most of us have ONE choice maybe 2 at most of where we get our internet from.

Where I live if you don't want dial up internet or Satellite and even then Satellite isn't really a choice here... Then you have one place to turn Mediacom... and trust me they KNOW it.

It took me over a YEAR of screaming and calling to get them to do something here.. and I was NOT alone.... the City Council even surveyed the entire city to see if we liked our internet service and actually looked into starting their own.... to relieve the issue. It was seriously ticking me off and finally I began to call and harrass them... I finally towards then end made them refund me... I was paying for "High Speed" internet which was supposed to be "up to 15mps".... the key for them is in the "up to".... I was getting 2 to 4... Finally I put them over a barrel and said listen.... your non-high speed.. customers are being charged only X dollars and are getting the same crap service..... whereas I am paying 3x that for "high speed" either you refund me for what I'm not being provided or we go to court. I got free internet albeit the crappy 2 to 4mps internet for the better part of a year before they FINALLY fixed the problem in the area.

Now I'm back down to 1 to 3mps all the sudden.

Another thing that you need to get your ISP to check is your lines. Seems where I live Squirrels find the lines TASTY...... and the nasty little rodents enjoy eating the cables. So if your internet suddenly goes slow have them come and check out all your lines to your "node" to see if you have any squirrel chews..... this will slow your internet to a crawl.

Shoot all squirrels!
 

Hi my name is

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Pretty pathetic how there has still not been a single response from the dev team or our "producer" about this.