K
Kratos Aurion
Guest
So I went to UOgamecodes again this month to buy the new soulstone/character/house upgrade code. I know going directly to the site, it wont authenticate my acc name. So I use the little trick going through the old uo site, then to UOG, then fill out the purchase information etc..
I get the order confirmation...no email. *4th time this has happened to me*
No its not going to my ignore folder/junk mail etc.. Their EA acc is on my friends list. So its either the EA server or the hotmail server dropping it.
So I send a help request to get it back (with the order confirmation)..
this is what they ask for..
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Thank you for contacting Electronic Arts.
In order to assist you with this issue we will need some information from you, please provide us the following information:
- Last 8 digits of the credit card used to pay for the order:
- Account name used for making the order:
- Last 8 digits of the credit card listed on the account:
I look forward to your reply.
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Ok.. I authenticate the UOG site with my account. I give them the order confirmation code which identifies all the information theyre asking for. Why do they insist on asking for the same information twice?
All im asking for is for them to resend the information to my email account. Its not rocket science.
I get the order confirmation...no email. *4th time this has happened to me*
No its not going to my ignore folder/junk mail etc.. Their EA acc is on my friends list. So its either the EA server or the hotmail server dropping it.
So I send a help request to get it back (with the order confirmation)..
this is what they ask for..
----------------------------------------------------------------------
Thank you for contacting Electronic Arts.
In order to assist you with this issue we will need some information from you, please provide us the following information:
- Last 8 digits of the credit card used to pay for the order:
- Account name used for making the order:
- Last 8 digits of the credit card listed on the account:
I look forward to your reply.
----------------------------------------------------------------------
Ok.. I authenticate the UOG site with my account. I give them the order confirmation code which identifies all the information theyre asking for. Why do they insist on asking for the same information twice?
All im asking for is for them to resend the information to my email account. Its not rocket science.