Which is a good idea... the problem I perceive is that we've been in beta for months now and the changes and updates to the client are coming at a slow trickle. If it continues to be this way, the client will either (1) be in beta far into next year, or (2) be made "live" long before it's actually ready to be so (read: KR).1. The Enhanced Client is still in "Beta" - We are slowly working towards getting the client to a point where we can consider it officially released. We don't want to do this until we are sure its ready.
I strongly disagree, and this is for a multitude of reasons. First, the EC is in a mish-mash state where it's a hybrid between KR and 2D. It is also, as you pointed out, still in beta. While I understand that the 2D client is definitely more difficult to add features to (probably from a lack of developer familiarity than ability, I would venture, but I haven't seen the code, so it's simply that). However, the 2D client is not a difficult client to master, and there is an inherent problem to doing what you're doing with the EC.2. Their friend who got them to try it said the Classic Client is better - This is up to you guys. You might like the Classic Client better because you are used to it, but is it really the best client for a truly new player to use? Probably not.
First, UO is a game unlike 99% of the games on the market. Yet, you're trying to update the client to match the interface of a majority of MMOs out there. That's a mistake in my opinion because UO is a virtual world where customization and choice are key -- it's not any other leveler out there. In making some of the design choices you've made, you detract from the UO experience. Now, I agree, a unified, easy to understand interface is paramount to learning the game... and that's where your focus should be, not on simply applying, broadstroke, everyone else's interface.
Second, while the EC is supposedly a new client from the ground up, it seems to suffer from a great many of the things that the 2D client is plagued by (it's strange that both clients render the same pop-through-floor graphics in the exact same way... that would be an area one would have expected to improve in the EC). Additionally, things that are server/client issues have yet to be addressed. There are at least three different quest systems active in the game... they should all be unified and updated to a single quest system. It makes no sense that you should have to click quest log for one set, right click yourself for another, and so forth. Additionally, items like axing an add-on vs. double-clicking an add-on for removing it (and the words "you destroy this" (or whatever it says with "destroy") should all be updated to a single method of removing add-ons. Also, things like the Fountain of Life and Elvish Dressers shouldn't need to be removed in order to go into customization mode. Houses should put everything back right where it came from. Housing interfaces should be improved to allow greater control (ie: pack this level, pack this house, et cetera to make redesign/redeco easier). These are just a small portion of your opportunities for improvement that you should be focusing on with a new client, but do not seem to be.
Lastly, the condition of the graphics in the EC is, quite frankly, bad, and would be deterrent to anyone who hasn't grown up on UO actually getting deep into the game. I know graphics don't make the game, but honesty, they're not even as good as the 2D client in as far as detail, which is strange given that they are from the same source.
To be blunt, the EC, while some people swear by it, is not currently worth supporting. Now, I'll happily continue to beta test it, and help to assist getting it where it should be, but understand that months of trickling updates to it do not bring it up to speed, nor do they give much by the way of faith to the masses that the client will survive any longer than the KR client did.
It's good that the 2D client keeps older players around, but really, at some point, you have to ask yourself if bringing UO into a modern era, and providing reason for old players to resubscribe and new players to subscribe is important enough to start phasing out the 2D client. Personally, if there were good enough reasons to adopt the EC over 2D, I think you'd see more and more computer upgrades... but you also need to keep in mind that with the EC, you need to have it set up for the ability to run under multiple systems... and right now it looks like you're setting it up to run at an optimum performance with very few adjustments that can be tweaked, and I feel this is a mistake.3. Their machine can't handle the Enhanced Client - A reality we have to face as UO developers is that many people play our game because it runs so well on older computers and computers that are not meant for gaming. It actually give us an advantage over other online games. Since the Classic Client renders the entire game entirely in software (without the use of a graphics card) it runs great on these machines. However, the Enhanced Client makes extensive use of your graphics card and some computers simply won't be able to run it well.
In the end, at some point, you have to look at the game as a whole, get it updated so that things which are not coherent become so, and where whatever client the game is running on is capable of supporting both lower end and high end computers. With that, the game play must be attractive to a multitude of players (which I think it would be if things like PvP get fleshed out and AI improvements are made).
There's a lot of work to be done on UO, and I'm glad that there's some vision for the future, but certainly there needs to be action on that vision in greater than small steps, otherwise the future will be here, and we'll still be playing primarily on that 12-year-old live 2D client. This, regardless of the naysayers, would be a bad thing. And I too am still playing primarily the 2D client.