I am concerned my account information has been compromised with someone else accessing my account. What do I do?
Answer:
If you still have access to the account through the account management website, change your password, e-mail associated with your account. If you do not have access, please e-mail
[email protected]. To speed up the process of account verification, include the following in your e-mail:
- Name of the account:
- First and Last name on account:
- Email on account:
- Date of birth on account:
- Any codes activated on the account:
- Any character names found on the account:
- Phone number on the account:
- Secret Word:
-Do not include the password-