Good! Finaly a stable way to download the game without being afraid of people making those annoying neighborhoods!
a few questions id like answered though (if possible, of course)
-Why is there not a link on any of the TSO site (player or visitor)
-Are you letting people outside the US know about this offer? if so...how? email? The Sims newsletter?
-Can we still pay with pre-paid cards for TSO without needing a credt card, or do we need both? (this one i already know, i just dont get how people without credit cards and play and what the point is of pre-paid cards)
-Does this mean you are not releasing in Europe? or does it mean you are? or does it have nothing to do with the euro release?
-If you catch someone trying to abuse the trial will action be taken? like not giving them the code? or will you give anyone that signs up the code.
-Do you ever plan on promoting TSO/putting it back in game stores (not EA.com) now that it is available for download?
Whatever you can answer would be helpful and what you cant answer you ca skip /php-bin/shared/images/icons/laugh.gif
Ok...I've done everything and I'm at the "Contact Us" stage. I am kind of unclear about what I am susposed to do. Up in the E-mail Address part, I enter my e-mail address I used for the account. Then I made sure the "product" and "catagory" was right. Then I typed in my EA.com account name.
Is that what I am susposed to do because after I send it in, it brings me to "Create Support Account" page. It wants me to create a support account. Is this right or no?
I only waited about 3 hours for mine. And it's not actually a code...Just an email saying you have been activated and at the end of the 14 days, you will need to cancel or it will charge your credit card.
I myself play payed with a creditcard but lot's of younger Simmers really don't understand this. In Europa it's impossible to buy TSO or Time Code Cards, having a creditcard is for Europeans not as common as for Americans (I only got myself a creditcard to be able to play TSO for the rest I don't use it) so AGAIN lot of (young) European Simmers are let down again bij EA.
Absolutely the best resolve possible. You can't please everyone but at least this allows European players to obtain TSO and eliminates MOST of the abuse. Thanks to Maxis for finally addressing and important issue.
Want to try the Sims Online? Have a friend who wants to play? Live overseas or someplace where you're having trouble finding TSO? Already a subscriber and need to reinstall? Just download the free trial and you're on your way.
Click here to start downloading the free trial today. It is a large download (more than a gigabyte), so a broadband connection is recommended. If you get interrupted, you can resume the download later without losing your place.
Next you will need to create a free EA member account by visiting the LOGIN screen at www.ea.com.
Then enter your billing information by clicking on the MY ACCOUNT link at the top of the EA.com page and visiting the Billing tab. Note: a credit card is required to register The Sims Online free trial. You will not be billed during the trial period, and your information will be kept private.
You will need to contact us. We'll need to know your EA member name to assist you and send a free trial registration code to your email address.
If the link above does not work for you, just copy and paste the following into the address line of your web browser:
"Once the download is complete, check your email for a response from our customer service group containing your trial registration code. This code will allow you to create an account for The Sims Online and play for free for 14 days.
~~~ Tigger ~~~
~~~Ruff, Tuff, Fluff and Stuff ~~~
/php-bin/shared/images/icons/members/wizard.gif Do not meddle in the affairs of dragons for you are crunchy and go well with ketchup
go back to the download page and re-enter your email address, then click to continue but when you get to that page, dont click "download" just go to your email box /php-bin/shared/images/icons/laugh.gif
The CD drive in my computer has been a little weird lately and isn't working properly, so I'm trying to avoid using it until I get it repaired. I have to reinstall TSO due to some corrupt files that the repairment option at the login screen won't fix. So, can I download this "trial" and start using my account immediately after installing it, just as if I installed the game from my CDs?
is this DL the CURRENT version os TSO, or after you dl this, will you have to update? I'm still looking for a workaround for not being able to dl the newest update yet.. /php-bin/shared/images/icons/frown.gif
I have a question though that only Tigger can give an answer to unless one of you posters has already asked this question and gotten an answer FROM HER or a staff member.
Hubby and I want to get 2 new accounts, 1 for me and 1 for him. In the past when we got our last account we used the F/F program and got the $15.99 deal. With the free trial thing would it be technically considered free trial account abuse to download the trial accounts to get the 2 new registration codes and save ourselves the $32 in setup fee (therefore only getting 14 days free on each instead of 30 days, I accept that) or not? If it is against the rules I dont want to do it but I cant decipher if it would be or not. Trial Account Abuse has never really been defined. Is it now one trial per person or one trial per cc or what? We do already know that we ARE gonna make both accounts paid accounts after the trials are over.
I didnt think it would be abuse, I just wanted to make sure that Maxis didnt consider it abuse either cuz quite a few times stuff that we thought was perfectly legit has gotten people suspended and/or banned. And I had not heard of the Friends and Family program being cancelled so I wondered if bypassing having to pay the $16 set up fee per account was not somehow gonna be construed as cheating. That's why I asked a mod or admin to answer the question, or even better yet, Tigger herself.
Edited to say: I was able to get the link to work tonight, a few hours later than I posted the first time, the downside is they said it would be 24 hours b4 I would hear from anyone which sucks, I wish it was instantaneous like it is with the F/F plan but hey what can you expect with something that is free right? LOL. Patience has never been one of my strongest points /php-bin/shared/images/icons/laugh.gif
Well, as a dial up user I still feel totally ignored. Where I live there is NO broadband available yet, just dial up. My computer crashed about 6 months ago, and when I re-installed (even from the newer disks that come out in the stores about a year ago) on my new machine it was going to take me 6 hours to update before I could play! That is so discouraging. I contacted Maxis to see if there was any way to send me a CD with an up to date version on it they said there weren't any available. Come' on! I think they need to make update DISCS avialable every 3 months for those subscribers who have to re-install so the download isn't so big. Make it a "request only" type thing if they have to. I had to quit playing because it just totally ticked me off they only have two versions on disc. I love the game, but I'm not willing to sit and wait for my computer to download for 6 hours or overnight...that's just dumb. I'm sure there are other dial up users that feel just as ignored and put out. So even though I think the free trial is a good idea, it still takes forever to download when you are stuck with this slow dial up. Can't wait for broadband to get here!
well after 3 atempts at trying to do this online i finally gave up and dug out my old disks from jan. 2003 lol now im waiting through the 339.10 mb update on a 56k modem lol see yall in a few days!-Abs
Sorry farm but if Abs can wait through the download, as frustrating as it is then you can too. I'm sorry that you choose not to but it all comes down to how badly you want to play the game. I love this game so much myself I'd stand on my head and sing "Yankee Doodle Dandy" if that was the only way I could get my game to work /php-bin/shared/images/icons/laugh.gif What's the big deal of doing it overnight? Surely you sleep for 6 hours a night and when you wake up POOF it's done. I guess I dont see the big deal.
As for being a dialup user in general, I think there ought to be some kind of warning that it is recommended that you have a broadband or highspeed connection so that people with only dialup available to them will know before they buy the game what they are getting themselves into. But I dunno I guess the reason they didnt do that was it would be worse for marketing considering how many people we have that do use broadband. I'm not sure what the solution is but like I said it just depends on how bad you want to play the game /php-bin/shared/images/icons/laugh.gif
its not going all that slow im at 21% right now, im sure it will be done by tomorrow morning which im going shopping so even if its not finished it will be close, i will be back that evening when it is done. i guess i dont mind because i have tso on my lap top as well so i can always play it on there if i just have to get on. lol this update gives me a chance to color my hair which really needs to be done(1 inch roots! the hair police are going to lock me up!) and catch up on the sleep i have lost since i started playing the game again lol.-Abs