If I understand this "Process" right, they FIRST needed to switch the whole sales-issue to ingame, except certain products. Then they and we got warm with the system and there will be some troubleshooting. After a certain period of time when devs and players have gathered experiences with the new system, the SECOND phase begins, where they will sell new stuff from our wishlist such as vanity items.
I have no problems with this procedure, I just would have wishes that...
...the codes had worked without the dash-problem
...the prices had been a bit lower
...and we got at least 1-2 new teaser items for the start.
I am and have never ever been a crybaby and BS got my 99.9 % support, but the release is a little bit dissapointing even to me. HOWEVER, if I take into account that we got a new monetary system in recent time (no gold checks anymore), a new website, new newsletters, a new landmass with new quests and masteries and stuff AND this new ingame shop, I am ABSOLUTELY content with the state of UO at this very moment. They did things many of us NEVER had expected. We are NOT in a maintenance mode, the game develops further and there are MANY important improvements. We got an expansion and a new shop system - I think some of us simply dont manage to admit, that these are improvements - despite of all problems.
There are always problems and issues when new stuff comes. Even the most renowned car labels sometimes build cars that have to be called back into factory for a revamp. Thats business. A perfect world does not exist, because mankind is not perfect. Period.