I have an old phone number for EA UO customer support, which in theory was based in Calif. open weekdays 8am to 5pm. I would NOT bother callin em on any Friday, of anyone's customer service.

No matter at times whom it is, the employees may only have a mindset of racing out the door, for their weekend off, if they get weekends off, thus in a hurry and may not be focusing like ya may want folks to do *at anyone's customer services right before their weekend begins*. You may get better customer service, bright and EARLY on a mon. or tues morning, if ya can fathom the outsourced *english* language which any customer service may be using.
Anyhow, phone # I had jotted down ages ago, not sure it is valid now though, but if it is....1-866-543-5435 EA customer service.
And good luck to ye. I won't even TRY any of this migration stuff, till I HAVE TO, like when suddenly I am either shut down or just before I HAVE to become billed up and since not yet migrated...it won't happen till I go into that new system and re enter EVERYTHING ...if it works for me even..or any of us.
But yeh try em monday morning probably catch em in a more worky mood early Mondays instead of late Fri. afternoons or whatever time it is now in India.
*shudder*
Try your best not to let your rl bloodpressure go thru the roof, for ANY of us going thru this, move afk, take a vacation like Ima gonna be doing in a few days, or go do something out of UO for run,or watch silly tv.commercials about Peggy, and hope they help ya laugh, instead of scream !
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