M
monnie101
Guest
I just started selling stuff on Ebay a month ago and I know their are a lot of people here that have sold things on Ebay.
One thing I don't have experience with much, is shipping overseas. I live in the U.S. but my mother sometimes ships things to Portugal once in a while. Recently I sold a game on Ebay to someone in Canada. I asked my mother what she thought the shipping would be and she guessed $19. I put $16 for shipping and handling. It ended up being $15.60 for shipping alone and UPS had a surcharge of $1.60 for gas! That's how expensive gas now is lol. Good thing I recycled a box I had and didn't need to buy one. So another order that sold was a Warhammer CE I had ended up with 2 due to EA changing the head start cancellation to dismiss early. Now this sold for $80 the normal price. So I put $19 for shipping. On the ad I stated, "I prefer to ship to U.S. but will ship to Canada, UK, Europe though their are customs issues to be dealt with" and my luck, 3 other people wanted to buy it but someone from Spain won. I go to the post office and they tell me it will cost me $47 to ship!! I'm like, but that is over half the price it costs! She didn't even ask me if it was a gift or not. She and a customer also told me of a friend's example when she bought a camera and when it got there that the person receiving it also had to pay customs fees! As of now I have 100% good feedback. The difference is $28 and God knows I don't have much money. I was going to use my $30 after for the orientation organization fee at the local cable access program i went to. So I sent the person a message telling them what happened, as nice as I could. I asked them if they would pay half the difference I'd pay the other half from my own money which is $14. No reply yet. I even offered to send the package first.
What do you think? Is that okay? I want the person to be happy and things to be fair. Should I just take a loss? I'm already taking a loss on the game as it cost me $133 on Ebay because it was sold out. I explained that in the ad I was just trying to get some money I lost. Can you guys give me some better insight on what to do about shipping worldwide? My mother told me that her home shopping network she often buys from doesn't even except Europe. Just North America and Canada.
I didn't want to cut off people outside North America. But maybe I should? What happens with customs when they get it on the other end?
One thing I don't have experience with much, is shipping overseas. I live in the U.S. but my mother sometimes ships things to Portugal once in a while. Recently I sold a game on Ebay to someone in Canada. I asked my mother what she thought the shipping would be and she guessed $19. I put $16 for shipping and handling. It ended up being $15.60 for shipping alone and UPS had a surcharge of $1.60 for gas! That's how expensive gas now is lol. Good thing I recycled a box I had and didn't need to buy one. So another order that sold was a Warhammer CE I had ended up with 2 due to EA changing the head start cancellation to dismiss early. Now this sold for $80 the normal price. So I put $19 for shipping. On the ad I stated, "I prefer to ship to U.S. but will ship to Canada, UK, Europe though their are customs issues to be dealt with" and my luck, 3 other people wanted to buy it but someone from Spain won. I go to the post office and they tell me it will cost me $47 to ship!! I'm like, but that is over half the price it costs! She didn't even ask me if it was a gift or not. She and a customer also told me of a friend's example when she bought a camera and when it got there that the person receiving it also had to pay customs fees! As of now I have 100% good feedback. The difference is $28 and God knows I don't have much money. I was going to use my $30 after for the orientation organization fee at the local cable access program i went to. So I sent the person a message telling them what happened, as nice as I could. I asked them if they would pay half the difference I'd pay the other half from my own money which is $14. No reply yet. I even offered to send the package first.
What do you think? Is that okay? I want the person to be happy and things to be fair. Should I just take a loss? I'm already taking a loss on the game as it cost me $133 on Ebay because it was sold out. I explained that in the ad I was just trying to get some money I lost. Can you guys give me some better insight on what to do about shipping worldwide? My mother told me that her home shopping network she often buys from doesn't even except Europe. Just North America and Canada.
I didn't want to cut off people outside North America. But maybe I should? What happens with customs when they get it on the other end?