• Hail Guest!
    We're looking for Community Content Contribuitors to Stratics. If you would like to write articles, fan fiction, do guild or shard event recaps, it's simple. Find out how in this thread: Community Contributions
  • Greetings Guest, Having Login Issues? Check this thread!
  • Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
  • Hail Guest!
    Please read the new announcement concerning the upcoming addition to Stratics. You can find the announcement Here!

Could someone please help me with this?

Pooker53

Adventurer
Stratics Veteran
Bought a "Legacy Token" from UO store .The code does not work.
The money has been taken out of my bank .
Any ideas on how to solve this?
Thanks in advance
I am kinda sorta p*ssed off.
 
T

Tazar

Guest
Several posts lately on U-hall stating that they are broken at the moment. Call Customer Service at (866) 543-5435 to see if they can help.

Good Luck!
 

Snakeman

Grand Poobah
Alumni
Stratics Veteran
Stratics Legend
1st off try to cut & paste the code from the E-mail, I have seen many time if you try & type it in it shows invalid (have done it myself a cpl times, just something about it) If that fails then email them with the Conf#, date purchased, time. I had one code months ago somehow never get to me when I purchased it & this was how I resolved it. Took about 4 days fro mine to be resolved.
Go to this link Support Home Page on the left side, in support link area & you will see the EMAIL US. Use that link & put all the info in regarding the order & you should be contacted within a day. GL
 

JC the Builder

Crazed Zealot
Stratics Veteran
Stratics Legend
Campaign Benefactor
Make sure when you copy and paste the code you do not add an extra space on either end. This will also cause the code to return as invalid.
 

Pooker53

Adventurer
Stratics Veteran
Thank you Snakeman.I did the copy -paste thing.It worked fine. YAY!!!
Thanks to all who posted help for me
 
Top