I sent in a bug report a couple of minutes ago, and this was in the reply:
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To help expedite service, please reply to this email at your convenience with as much as possible of the last known information that is currently saved on the desired account(s) to the best of your recollection, using the below template.
_______________________________________________________________________
Name of the account(s):
Secret Word:
(Hints can be mother's maiden name (list full name), father's middle name, child's middle name, pet's name, place of birth, or favorite author)
First and Last name:
Emails used:
Date of birth:
Phone number:
Country and/or State of residency:
Account open and close dates:
Last 4 digits of credit card on account AND type:
CD-Key code(s) redeemed:
Character names AND servers found on the account:
Any other helpful information:
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Now why is this asking me for all of my information? I've never uses this email before. It was a simple bug report. Why all of this?
----------------------------------------------------------------------------------
To help expedite service, please reply to this email at your convenience with as much as possible of the last known information that is currently saved on the desired account(s) to the best of your recollection, using the below template.
_______________________________________________________________________
Name of the account(s):
Secret Word:
(Hints can be mother's maiden name (list full name), father's middle name, child's middle name, pet's name, place of birth, or favorite author)
First and Last name:
Emails used:
Date of birth:
Phone number:
Country and/or State of residency:
Account open and close dates:
Last 4 digits of credit card on account AND type:
CD-Key code(s) redeemed:
Character names AND servers found on the account:
Any other helpful information:
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Now why is this asking me for all of my information? I've never uses this email before. It was a simple bug report. Why all of this?