Lets see, here is what I have on the subject of Chat updating:
1) Expand to 100+ name for ignore lists
2) Include an automatic 1 hour, account bound kick (to avoid them switching toons & continuing) from chat upon receiving 20 counts of spam que paging from 20 unique player accounts.
3) Separate General chat channels into facet specific channels, & auto connect/disconnect to each chat channel upon entering/leaving a designated facet
Example: I enter Felucca facet, & General chat now switches to Felucca General Chat, so on & so fourth with each facet.
Btw these new Chat kicks shouldn't put negative marks on an account, just a harmless temporary kick to give the player time to 'chill out' while potentially lowering a bit of text spam for an hour. After the hour is up, the potential to be kicked resets to 0/20 spam que, only Broadsword staff can view this number. Also if the player hasn't typed anything in chat, their player name won't quality to receive any of the 20 spam que pages. These options are self sustaining & harmless, but could prove useful.