I am A returning player. As Imbuing was coming in I was going out, due to RL concerns.
I am happy to be back and look forward to a long career as an old school crafter. Getting to know my customers along the way.
That said, As a new returning player I enjoy the words. "How can I help you". Allowing you to help, and allowing me to stay within my role (play style).
On returning to UO, I visited several different shards before coming to rest here in Siege Perilous.
Nothing makes me more Uncomfortable than someone who targets me as a new player and then proceeds to give, give and give.
I say this in Love and appreciation. It is great to have people around willing to help new players rather than PK newbie,s. As some spineless cowards choose to do.
If I may suggest, Ask the question, How may I help you? Allowing the other player to tell there story.
You, with your experience can then see what there needs are. Suggest to them how you can help them. Keeping in mind they may be suffering from information overload.
Help them in a way that sends them away motivated, not overwhelmed. Give them a way to contact you in the future. Make a new friend.
This comes from the perspective of a retuning player. I appreciate those who have welcomed me to Siege Perilous. They are the reason I stayed here.