H
Hand
Guest
Didn't work for me... hmm... tell EA I might be off to EVE... this is... terrible. *sigh* bok.
Ok, when I pick the (account name_uo) I get this> ErrorDid you link the Accounts? And if you did did you choose your UO account on top before going to subscription and scroll down?
They have to fix that error with the UO account name. Only then you can see your UO account status.Ok, when I pick the (account name_uo) I get this> Error
There was an error processing your request
Return to the homepage.
When I pick (account name). It takes me to the account management screen. But when I scroll down to bottom of that screen. There is nothing down there.
There's some new stuff (from this weekend anyway) posted on the UO Japan site about the new account management site. I plowed my way through some poor Google translations of several pages and the following are a few things I came away with. But note that these are based on reading really, really rough translations of the pages and may not be completely accurate!Well, I could link my accounts, no problem there...
But they have a MAJOR PROBLEM with the new billing system. My main account says active in green, and below that it says "CS UO Subscription" whatever CS means. The point is it doesn't refresh to show "update renewal" or "cancel suscription" buttons, it only shows a button to "subscribe"!
And with my billing period ending tomorrow, and the $12.99 frozen in my bank (like EA does every month a couple of days before actually billing me) I called EA support... AND THEY TOLD ME MY ACCOUNT WAS SET TO NOT RENEW ITSELF!!! by whose authorisation?!! It's been renewing itself automatically for the past 6 years and now that's been deactivated? a F$%#d up new billing system they got going!
anyway, the lady was very attentive but seemed to know nothing about what's going on (give her a day to find out all the customers that'll be calling about this, poor girl). After a while she told me my subscription had been set by her again to renew itself, but it still doesn't show on the acct mngmt page...
not a happy camper here, no sir!
I've read a lot of players commenting about this. I live in a NO sales tax state and I'm still told I'm being charged a tax. However, the amount is $0.00 and this is confirmed when I see how much EA charged my card.We are now charged tax on our UO Subscriptions???
I really don't know about having been charged tax for years but I do know that the last time I was billed it was $12.99. Today is was $14.11 - $12.99 subscription plus $1.12 tax!I've read a lot of players commenting about this. I live in a NO sales tax state and I'm still told I'm being charged a tax. However, the amount is $0.00 and this is confirmed when I see how much EA charged my card.We are now charged tax on our UO Subscriptions???
If you live in a state that does have a sales tax then EA has already been charging this tax for years.
Just saw this.Are we currently unable to log into the game?
My accounts are all linked and I have no problem logging into the new master account on their page. My problem is that when I go to log into the game, I enter whichever account name I am going to play and my password but the log-in locks up and stops responding every time. Any ideas?
Thanks in advance.
I tried to apply two codes Monday night and I was getting errors. Support explained that no codes are working at this time.They mention not applying game codes to our accounts, does that include the expansions?
If you can summon up just a wee bit more patience, maybe we can walk you through things a little further, Scarst. Also, I think that if you've managed to link your UO accounts to your EA account, EA is not going to be automatically renewing your UO subscriptions unless and until you confirm your credit/debit card information by re-entering it. (If you don't link your accounts, I think they might continue to charge your credit/debit account for a while off the info in their old accounting system, at least for a short while. At least this is the impression I got after reading a rough translation of some info on the UO Japan site.)So i evidently got my account in the drop down list but it doesn't take me anywhere, even if i get this PoS to work I'm thinking about canceling my account on principle, or if they wont let me do it with a phone call I'll just call my credit card company claim false charges and let EA complain at me for not paying them to be crappy and sticking with a system that actually works.
The page itself will reload and change as you switch account via drop down list. The account status for account selected in drop down should be located at the bottom of the page.So i evidently got my account in the drop down list but it doesn't take me anywhere, even if i get this PoS to work I'm thinking about canceling my account on principle, or if they wont let me do it with a phone call I'll just call my credit card company claim false charges and let EA complain at me for not paying them to be crappy and sticking with a system that actually works.
http://vboards.stratics.com/uhall/2...-about-new-account-system-**read-first**.htmlMODS Can we sticky this please
Glad this has managed to help at least some people. I know alot are still having issues but at least it's something. And thanks to all the others who have added their own techniques and ideas.Thanks Larisa, that was extremely helpful, I've managed to get all my accounts linked and renewed the one that just expired *relief*
Interesting question...I wonder if anyone still have single isolated throw away account tied to throw away email.
I was thinking that without exposing account info if it is possible for a video guide to be created with background voice explaining each steps. Video guide of the whole process might make it easier for some people to understand better.
Account Center Maintenance - 8/22 | Mythic Entertainment | Ultima OnlineCan anyone explain what the EA Account persona name does? When I log into my EA account manager, I already have an EA Master ID, so why is the UO Account Management page asking me to create yet another persona? What is the difference if I enter a new persona name to setup an EA Account or just use the Mythic Master Account?
Wait until Battlefield 3 and Star Wars roll out and then watch as EA panics and bumps the limit up when people start screaming to the media that they can't add anymore to their Origin accountsHmm.... only 9 accounts can be linked..... tricky, what do I do about the other 99-odd?
Rosalinda, I suggest you submit a ticket through support.ea.com and tell them you have more than nine UO accounts and have been advised by other players to link them, nine at a time, to additional EA Accounts but would like assurances that this is the correct way to proceed. Tell them exactly which UO accounts you're trying to work with and also which e-mail addresses (if any) those accounts were associated with in the old system.OMG I am so embarrassed! Well NOW that I use my EMAIL address and not my ACCOUNT NAME....!
Hmm.... only 9 accounts can be linked..... tricky, what do I do about the other 99-odd?
The closest I can come to finding any recent information about the status of using gametime codes are the August 21st announcement in the UO Herald that says they will add this functionality once they have other Account Center processes running smoothly. There's also a small blurb in an August 23rd announcement on the UO Japan site that seems to imply that functionality is coming in another maintenance scheduled for "after tomorrow" (i.e., in the future?).So... do we have an ETA on when we can activate our expansions? Upgrades? Gametime?
Any ideas?
"Wait until ..."Wait until Battlefield 3 and Star Wars roll out and then watch as EA panics and bumps the limit up when people start screaming to the media that they can't add anymore to their Origin accounts
Actually it shouldn't take that long, but in the interim you could always setup another account on another email temporarily - look for some posts by I think Tina Small about it. Of course, then you have to migrate your second and third Origin accounts to your first Origin account and...
I shouldn't joke about them not fixing all of the Star Wars Origin.com account problems until it launches, because Star Wars does affect us.