(Sorry that lots of this has already been posted in my other posts, but since she asked for us to specifically re-enter info in this form, I am repeating myself.)
My shard: Chesapeake
My client: Enhanced ("beta"?) client
At what time(s) this happened: evening (EST) (which is mostly when I can play, so no idea if it happens other times of day)
What OS (xo, win7, etc): Windows 7 64-bit
Your provider (Comcast, Charter, ect): Comcast
Any relevant info you can provide (these programs were open at the time, ect):
No add-ons, straight UO, only other program running was Firefox, (and Avast anti-virus.) The system is very clean with minimal services running, Windows updated, recent drivers for everything. (Actually entire machine was set up about a month ago.)
Problem exhibits itself as communication "lag" -- most UO activity stops, but animations, etc. do keep moving so client is not "locked up" or anything. Depending on how long it stays lagged, it may recover after 10-20 seconds, or give a "connection lost". If you immediately log back in, everything is okay (although you may very well be dead, of course) and the "game" (i.e., the server) has been going the entire time. On those occasions when it DOES recover, you oftentimes see things "zoom around" for a second to catch up, as if packets had been all held up someplace and a whole bunch got delivered at once. It is as if the entire time the server has been fine, and the client is fine (other than being frozen waiting for the server) but they are unable to communicate.
Once this problem starts happening, it seems to recur every 5-10 minutes or so, doing the same exact thing (sometimes recovering, sometimes disconnecting, seemingly random, probably dependent on whether the client times out or not.)
Also, I have noticed (perhaps coincidentally, perhaps not) that it may be location-dependent insofar as where you are in the game world (which "subserver" you're talking to?), for instance, one evening I was in New Haven proper for a good hour or two with not a single problem, but the second I "left town" (and there seem to be server lines going through that island) I got the lag problem and got disconnected.