Still not working for me so i contacted customer live support this is what they said.
"I apologize for the inconvenience it may have caused, but the question you’ve submitted seems to be related to the mechanics of playing the game. Due to the high volume of contacts we receive, Customer Support is only able to assist with issues related to billing and accounts and of a technical nature, such as error messages, game lock-ups, or game crashes."
and
"Alternatively, you may post your question on our official forums so as to get some insight on the issue, from your fellow gamers."
Anyone got any advice ?