Hi, my name is Paolo. How may I help you? [07:41:49 PM]
Vanmorison: hell [07:42:09 PM]
Vanmorison: opps sorry, i mean hello [07:42:16 PM]
Vanmorison: i was wondering if you can tell me any good news about the uo login servers? [07:42:29 PM]
Vanmorison: cant log in at the moment [07:42:34 PM]
Vanmorison: ?? [07:43:24 PM]
Paolo: Server is currently down, please try to access few hours or a day later [07:43:49 PM]
Paolo: I apologize for inconvenience [07:44:04 PM]
Vanmorison: they are going to be down that long? [07:44:44 PM]
Vanmorison: poop on a log, i think we deserve a refund if it is going to be that long [07:45:29 PM]
Paolo: We are working to fix it [07:45:01 PM]
Paolo: It may not down for long [07:45:07 PM]
Vanmorison: ugh, what a big letdown [07:46:26 PM]
Vanmorison: please log my unhappiness with this situation to the head cheeses [07:47:49 PM]
Paolo: I apologize for inconvenience caused [07:48:16 PM]
Vanmorison: who do i talk to about a refund for the time it was down and i couldnt log in?? [07:49:02 PM]
Paolo: We actually do not refund/compensate for down time [07:49:48 PM]
Vanmorison: oh my goodness, no recorse for compensation for downtime on the game end, that is a joke in itself [07:51:17 PM]
Paolo: Please contact us again when server is up, we will see if down time was long and compensation is applicable or not [07:51:44 PM]
Vanmorison: well paolo i feel i have been screwed by a big log and there wasnt any vasoline used [07:52:21 PM]
Paolo: Im sorry; I didnt quite understand your last message. [07:52:16 PM]
Vanmorison: i think sand was used for the bleeding is in copeous amounts [07:53:24 PM]
Paolo: Please contact us again when server is up, we will see if down time was long and compensation is applicable or not [07:54:18 PM]
Vanmorison: ok paolo, thanks for your time and the laughs i will tuck my head between my legs and kiss my arse goodbye for the thought of not getting into UO is just complete unhappiness, goodbye [07:56:20 PM]