G
Gurb
Guest
Due to my poor vision and inability to read I purchased the wrong Stygian Abyss ![Thumbs Down :thumbdown: :thumbdown:](/data/images/smilies/thumbdown.gif)
So now I'm out $40 and still need an upgrade code. Willing to sell this one for 60mil or trade it out right for an upgrade code.
Thanks,
Big O of Baja
EDIT: Was able to contact the EA Store customer service desk and they were able to cancel my order and refund the money. All is well that ends well!
![Thumbs Down :thumbdown: :thumbdown:](/data/images/smilies/thumbdown.gif)
So now I'm out $40 and still need an upgrade code. Willing to sell this one for 60mil or trade it out right for an upgrade code.
Thanks,
Big O of Baja
EDIT: Was able to contact the EA Store customer service desk and they were able to cancel my order and refund the money. All is well that ends well!
Paolo: Hi, my name is Paolo. How may I help you?
: Hello Paolo
: I purchased the Stygian Abyss expansion last night
: Had a tough time with my vision and accidentally misclicked the wrong item.
: I purchased the NEW account version as opposed to the Upgrade
: Now I'm stuck with a new account code that I don't need and still needing an upgrade for my current account.
: Just had LASIK surgery performed on my eyes and at times my vision gets a bit blurry still.
: Is there any way we can transfer my new account code for an upgrade code?
Paolo: From where you purchased the code?
: EA store
Paolo: Ok then, please give me your order number.
: digging out the email, hold please
: Order Number: xxxxxxxxxxxxxxx
Paolo: Ok, I will cancel this order and you will need to place fresh order for upgrade code.
: and my debit card account will be credited?
Paolo: Of course yes.
: Thank you very much. Will I get some sort of email notification from the ea store?
Paolo: May not be!
Paolo: To proceed order cancellation, please give me below information:
Paolo: E-mail address used to placed the order, last 4 digits of credit card used to placed the order.
Paolo: and full name.
: [email protected]
: ####
: Xxxxx Xxxxx
Paolo: Please give me a moment while I verify and process the cacellation.
Paolo: I have refunded the amount, your refund number ###########. It will be credited to your account in 5 to 7 days.
Paolo: Now you can place a new order (Upgrade code) with different e-mail address.
: Thank you so very much![]()