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[UO Herald] FoF: Fun Friday Facts

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This Friday we cover hacked accounts, Arcane Circle, and Item Identification.



To read more click here.




More...
 
E

El Phantasmo

Guest
Odd, the FoF is called "Fun Friday Facts" yet half of the facts are on accounts being hacked. Never found being hacked fun.:lick:
 

Viper09

Grand Poobah
Stratics Veteran
Stratics Legend
OOoo, Item ID is getting some love :D
Bout darn time, harhar.

Now, what about little ol' Taste ID and Forensics.
 

Setnaffa

Certifiable
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"It’s important that you petition in-game for assistance."

How are we supposed to do this if someone stole our account?
 

Basara

UO Forum Moderator
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Setnaffa:

IF you have a yet-unhacked account, or a friend that you can trust with the account name, to do the in-game petition, is what I believe is meant.
 

Maplestone

Crazed Zealot
Stratics Veteran
Stratics Legend
"It’s important that you petition in-game for assistance."

How are we supposed to do this if someone stole our account?
It's a bit like having a phone number for the telephone repairman. I guess the first step would be calling customer support with the old key or billing info to get a password/email reset.

I'm a little disturbed about getting real-life police involved. That tends to eventually lead to real-life taxes to support said police. Virtual worlds have entered a sort of grey zone between being just a game vs being a part of our lives. That said, I'd hate to see MMORPGs become a training ground for future identity thieves.

re: item id ... one more step closer to overtaking magery and taming! bawhaha!
(just to be clear, any skill level of item id will tell the component so long as you have the appropriate level of imbuing skill? so, for example, a human with jack-of-all-trades 20, should be able to eventually get the answer after a few attempts?)

*wonders what happened to S.W.*
 

Uriah Heep

Grand Poobah
Alumni
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UNLEASHED
My account is being hacked and I’m in game what do I do?

It’s important that you petition in-game for assistance. You should request that the account be temporarily suspended and if the account is logged in to have it ejected from the game. If you can’t reach a GM please call our billing support number and talk to a CSR to have your account blocked.
-Spada
From the question, with you being ingame, I would assume spada means if an account that you're not logged into is being hacked, your second or third or whatever account, you know, if you see your other chars at the bank :). Call a GM, and not the phone line...

Wow, can I envision some griefing here ;) heheh
 

jack flash uk

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What an absolute FU*KING joke

in other words if a player get hacked, you don't give a SH*T

sorry Spada but what we need is a DIRECT LINE PHONE NUMBER FOR USA,EUROPA,FAR EAST ETC.

someone on the SAME TIME LINE with IMMEDIATE CONTROL TO TEMP SUSPEND ACCTS

AS IT HAPPENS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

so we need assistance immediately when we are being attacked, or if we suspect, or see via another acct.

what we do not need is this....

1. WAITING IN LINE NO,8 FOR A GM( at least an hours wait in peek time)
2. EUROPA PLAYER GETTING SHAFTED WHILE USA SUPPORT SLEEP SOUNDLY IN BED

i am sure others will add as this thread goes on


someone did a rough study before (cannot remember name), but with a rough sum of current subs over
ONE MILLION US DOLLARS of income for EA from this game, i feel we should at least have some bods employed AT THE END OF A PHONE WITHOUT THE PRESS 1,2 3 SH*T

you need the fire service or police you call 999, 911 etc WHEREVER U LIVE and you get an operator straight away

with so much money invested per person i think YOU need to supply this

and the "we cannot replace" CR*P stinks of we can't be ARS*D

let the scammer, hackers scripters win is what you are saying. you have NO clue and they are WINNING

way to go

glad i am out of it, feel sorry form my game friends that you WILL let down when they need you the most
 
D

DHMagicMan_1

Guest
What an absolute FU*KING joke

in other words if a player get hacked, you don't give a SH*T

sorry Spada but what we need is a DIRECT LINE PHONE NUMBER FOR USA,EUROPA,FAR EAST ETC.

someone on the SAME TIME LINE with IMMEDIATE CONTROL TO TEMP SUSPEND ACCTS

AS IT HAPPENS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

so we need assistance immediately when we are being attacked, or if we suspect, or see via another acct.

what we do not need is this....

1. WAITING IN LINE NO,8 FOR A GM( at least an hours wait in peek time)
2. EUROPA PLAYER GETTING SHAFTED WHILE USA SUPPORT SLEEP SOUNDLY IN BED

i am sure others will add as this thread goes on


someone did a rough study before (cannot remember name), but with a rough sum of current subs over
ONE MILLION US DOLLARS of income for EA from this game, i feel we should at least have some bods employed AT THE END OF A PHONE WITHOUT THE PRESS 1,2 3 SH*T

you need the fire service or police you call 999, 911 etc WHEREVER U LIVE and you get an operator straight away

with so much money invested per person i think YOU need to supply this

and the "we cannot replace" CR*P stinks of we can't be ARS*D

let the scammer, hackers scripters win is what you are saying. you have NO clue and they are WINNING

way to go

glad i am out of it, feel sorry form my game friends that you WILL let down when they need you the most


There is NO ONLINE MMO that has that kind of "IMMEDIATE SUPPORT"... it's not reasonable to expect. There's no such thing as a 911 line for GMs or if there was, everyone would use it for reporting people with dyed sandals, macro mining and every other thing...

Unfortunately, if your account gets hacked it's most likely because of software on your PC or security with your password, your email or your own issues. I've never heard of an MMO company's account databases being compromised but if it's happened, I'm sure someone will correct me.

As bad as it is when anyones account is hacked, and I'm not discounting how badly they feel about their losses, there is no way a game company can pay for the kind of 24/7 stand by support that is being requested to deal with it, based on a $15 monthly fee per account.

** Just my humble opinion **
 
B

BartofCats

Guest
"What’s the best method for contacting customer support for a hacked account?

If your account has been hacked, and the damage has been done then we recommend you contact UO Support via the Contact Us option at support.ea.com. Please include as much information as you can about what happened, what was lost and ask for the Police FAX number that you can give to your local police department so we can assist them if they contact us.
-Spada"

Your kidding right?? Bother the local police department because your "virtual non existant" items are being stolen? I think that the local police have more important things to do than chase down some potiential virtual thief. This is about as bogus as a 3$ bill.
 

jack flash uk

Crazed Zealot
Stratics Veteran
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UNLEASHED
i agree with you with regards to how people get hacked

from what i read on stratics, many, many players have no idea about computers, hackers etc how they work, and how they got hacked

ok the fire service link we a bit extreme, but the theory is sound imo.

if there was no crime we would not need on police

if there were no crashes, fires etc there would be no need for firefighters

but there is a need

and people DO need help quickly when they are hacked, somehow

and EA does have the ability to do something for their customers QUICKLY

the current system, if thats what it is called, the damage is done well before a gm or out of hours waste of time EAREP gonzo etc get round to "helping"


and i do agree with your comment about waste of time calls, we all know of stories that the emergency services get by time wasters, and i know ea will get that too, but they CAN be quickly vetted, and it will keep the paid "immediate" helper awake and fresh!!!!!!!!!

joking there........

there needs to be a way to help. but what you did miss in your reply to me, is that HACKERS, scum that they are, are very clever and have systems in place well beyond most of us to target us and catch us out and prey on us, we NEED the protection from them by OTHERS that know what to do, ie EA customer service, IMMEDIATELY.....


glad you joined in :)
 

Maplestone

Crazed Zealot
Stratics Veteran
Stratics Legend
given how many people use the internet for banking, etc on the same computer they play with, I think many could find something more real to complain to the police about than just UO if they are being hacked and their passwords harvested.
 

Demonous

Rares Fest Host | Ches Jul 2010
Stratics Veteran
Stratics Legend
the police department will never do anything, theres no patience or anything, the police department won't help so stop thinking they will EA, ive tried hard to get their help when i got hacked but they wouldn't do anything and EA would not give me the ip addresses logged onto my account that day for some reason. If i am paying for an account then i should have the right to know the ip addresses on it at any given time. I asked the police to help a lot but they dont understand that items in a game have value, and they said even if they found out the guys ip, if he was out of my state then they wouldn't do anything. And not returning items is the dumbest policy, i lost a 1 of a kind mask that all EA had to do was type the name into their data base and they would have found it, but they don't believe in common sense.... they need to just drop KR completely and focus on hack prevention and returning items. WOW is not a good game but atleast they get your stuff back if it was taken, they even bring characters back if they get deleted, whereas uo doesnt even do that. Dont get me wrong uo is a great game but the customer service and policy on hacked accounts is the worst in gaming history
 

Demonous

Rares Fest Host | Ches Jul 2010
Stratics Veteran
Stratics Legend
ea should hire like 5 people that only work on hacked accounts and have a page in the gm paging menu to contact them where they respond instantly or a phone number to get through to them instantly, they really shouldnt be that hard to do
 

jack flash uk

Crazed Zealot
Stratics Veteran
Stratics Legend
UNLEASHED
If your account has been hacked, and the damage has been done then we recommend you contact UO Support via the Contact Us option at support.ea.com. Please include as much information as you can about what happened, what was lost and ask for the Police FAX number that you can give to your local police department so we can assist them if they contact us.
-Spada"

lol IF THEY CONTACT US????? so if they don't AS WE ALL KNOW THEY WON'T you do SH*T right? GREAT

well played there

glad you got my back

i feel SAFE


how can we respect EA after this Cr*p

appalling there, hope you enjoy collecting your wages with that typical "not my job", or "more than my jobs worth" attitute

JOBSWORTHS

Spada please have a think about such a statement, this does nothing but confirm what we all think...............EA DOES NOT GIVE A RATS A*S, just give us the money
 
O

Old Man of UO

Guest
I am going to need a second crafting mule for all the skills I need now.
It won't be an absolute necessity to have Item ID... the ingredient you get from unravelling will be based on its overall intensity. The BBE mod for KR shows relative intensity by color (which you can modify) and does a decent job of indicating overall quality of an item just by color of the properties. With a little practice, you can tell at a glance when you have a good or exceptional item.

Although, Item ID will differentiate better those close to the 300 intensity break point.
 

Maplestone

Crazed Zealot
Stratics Veteran
Stratics Legend
And not returning items is the dumbest policy
given the proven capacity of elements of UO's playerbase to exploit and game any policy, having any path that leads to a duplication of items is going to end in tears.
 

jack flash uk

Crazed Zealot
Stratics Veteran
Stratics Legend
UNLEASHED
ea should hire like 5 people that only work on hacked accounts and have a page in the gm paging menu to contact them where they respond instantly or a phone number to get through to them instantly, they really shouldnt be that hard to do
AGREED
 
F

Fink

Guest
I'm having Letterman flashbacks.. fuh fuh-fuh fuh-fuh fuh-fun facts.. o/`o/`


*Starts working Item Id on his mule*...la
It's dead easy now without the need for fresh targets, just mash your last skill / last target button. I have GM Item ID on two characters (for the title), sadly I trained them before the skill gains change.. :eek:


Devs: Any chance we could also see a bump in item unravelling worth for having GM Item ID? Say, 50 points? Some KR - and I assume soon to be SA - mods already display the relative worth of item properties in a colour-coded scheme, so.. you could probably (once again) do without Item ID via the right choice in CUI's.

A bump on the unravelled material would be a better reason for having the skill, much like Arms Lore gives a mild but desireable bump to crafted items.
 

Uriah Heep

Grand Poobah
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
I have GM Item ID on two characters
Thought it was bugged where it wouldnt raise past 75 or so? Or am I thinking of the wrong skill...
 
N

Nvnter

Guest
I refuse to see the Factual Fun of discussing Hacked Accounts. The frivolity of being in the "know" is somewhat misplaced.

Staying with the original title might be better suited to the forum.
 
T

tassloff

Guest
Didn't they say

Q: How does the system determine what resources to give you when you unravel an item?
A: I believe the current design is as follows:
<= 199 Total Intensity = Magical Residue
200 to 399 Total Intensity = Enchanted Essence
400+ = Relic Fragment
So who need Item ID to know which Imbuing Ingredient you get ?

Isn't any other way to get the skill back with something really usefull ?
 

Viquire

Crazed Zealot
Stratics Veteran
Stratics Legend
Did anybody fully get that statement about arcane focus at , no plus one, plus one, and plus two levels?

I thought focus allowed for weavers of appropriate levels to get a focus level equal to their number minus one for pents and abbas and plus one for using the Prism Arcane Circle.
 
A

aavie

Guest
It’s important that you petition in-game for assistance. You should request that the account be temporarily suspended and if the account is logged in to have it ejected from the game. If you can’t reach a GM please call our billing support number and talk to a CSR to have your account blocked.
When my accounts where hacked earlier last year, I called they reset the passwords, two hours later someone was on my main account again. We call back and was sitting on hold for so long, that by the time someone answered, I had already gone to UO.com and completely closed all three of my accounts, removed my billing information from them all, set up a new email account and change the email account associated with the UO accounts.....Sorry but this method was proven wrong a year ago.

If your account has been hacked, and the damage has been done then we recommend you contact UO Support via the Contact Us option at support.ea.com. Please include as much information as you can about what happened, what was lost and ask for the Police FAX number that you can give to your local police department so we can assist them if they contact us.
We where told the same thing, to contact the local police. The Police tell us we have to know the the IP address that the hackers where using. Called EA back, and guess what...they can't release that information as it is confidential. Call the police back give them the number to EA. They tell me to hire a lawyer to get a subpoena for the information. Another words, it's cheaper to go to UO.com (can i post that site here) use account mang. then edit acct and close/suspend your accounts yourself, change all your information, and then pay to have the accounts reopened.
 
F

Fink

Guest
Didn't they say

Q: How does the system determine what resources to give you when you unravel an item?
A: I believe the current design is as follows:
<= 199 Total Intensity = Magical Residue
200 to 399 Total Intensity = Enchanted Essence
400+ = Relic Fragment
So who need Item ID to know which Imbuing Ingredient you get ?

Isn't any other way to get the skill back with something really usefull ?
That's my understanding of it and, with the KR UI mods available even now, it's a simple matter of a mouse-over to tell at a glance what a given item will return. Heck, I even wrote a spreadsheet that would do it for armour pieces, and I'm not at all mathematically inclined.

That's why I think an unravelling bonus for the skill might sweeten the deal. +1% intensity per 2.0 Item ID. C'mon devs, you know you want to!:bowdown:
 

Demonous

Rares Fest Host | Ches Jul 2010
Stratics Veteran
Stratics Legend
i dunno why its confidential to without the information regarding which ips have been on my account... if its my account that i'm paying for and i demand the information, then you give me the info EA, no ands ifs or buts about it, screw the police department, the owner of the account is the boss
 

WildWobble

Sage
Stratics Veteran
Stratics Legend
item id gets some use but the use is useless i mean who is going to use id on a bag of crap you were hauling to the soulforge to smash. My plans for imbue is to go hunt some high power things that drop good mod loot and fill a few bags and take to the forge if i don't know what i am getting untill i get it so what not like i was going to keep that junk anyhow.

Make Item id do something like unlock a hidden mod for the wielder or better still make all gear spawn with no clue what it is till id. Would work since we all going to haul it off to the forge anyhow.

Seriously who cares what frag you get you were going to get it anyhow this is just a waste of time step to make us think you are giveing us a use for a useless skill!!


Item Id == Useless as long as items spawn id'd

Knowing what fragment you will get is pointless when you were 99.9999% likely going to get that anyhow ok i admit .00001% of the time i might id a almost sweet item just to be sure if i want to smash it.


Give id a bonus like armslore 5% at gm to enhanceing or imbueing then the skill will be on every craft mule.
 

Leurocian

UO Legend
VIP
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Devs: Any chance we could also see a bump in item unravelling worth for having GM Item ID? Say, 50 points? Some KR - and I assume soon to be SA - mods already display the relative worth of item properties in a colour-coded scheme, so.. you could probably (once again) do without Item ID via the right choice in CUI's.

A bump on the unravelled material would be a better reason for having the skill, much like Arms Lore gives a mild but desireable bump to crafted items.
That's an interesting idea there. I'll ponder on that and discuss it with the team.

Patrick "Leurocian" Malott
Lead Game Designer, Ultima Online
Mythic Entertainment, an EA Studio
 

Leurocian

UO Legend
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(just to be clear, any skill level of item id will tell the component so long as you have the appropriate level of imbuing skill? so, for example, a human with jack-of-all-trades 20, should be able to eventually get the answer after a few attempts?)
Correct.

Patrick "Leurocian" Malott
Lead Game Designer, Ultima Online
Mythic Entertainment, an EA Studio
 

Leurocian

UO Legend
VIP
Stratics Veteran
Stratics Legend
Q: How does the system determine what resources to give you when you unravel an item?
A: I believe the current design is as follows:
<= 199 Total Intensity = Magical Residue
200 to 450 Total Intensity = Enchanted Essence
451+ = Relic Fragment
Just wanted to chime in and state the unraveling range for Imbuing ingredients has changed from the original values. I have modified the quoted text above to reflect the current values. As always, all of this is subject to change. I'll have to charm Sarphus into editing his Imbuing Clarifications thread.

There are several modifiers behind the scenes that can be applied that will affect this.

Here are the values that can affect the Unravel Calculations
Gargoyle Racial Bonus
Possible Soulforge Bonus
Potential Durability Penalty
Is the item Imbued?
Does the item possess more than 5 item properties due to crafting (i.e., has gotten exceptional weapon damage bonus for free). If so, we make adjustments for that so mid level runics don't provide an abundance of relic fragments.

Good Gaming!

Patrick "Leurocian" Malott
Lead Game Designer, Ultima Online
Mythic Entertainment, an EA Studio
 

Viquire

Crazed Zealot
Stratics Veteran
Stratics Legend
Thanks for chiming in there Leurocian.

I see I have a LOT of reading ahead of me. Starting to get a tad excited though. :)
 
D

Diggity

Guest
That's an interesting idea there. I'll ponder on that and discuss it with the team.

Patrick "Leurocian" Malott
Lead Game Designer, Ultima Online
Mythic Entertainment, an EA Studio
Please do give this strong consideration, particularly in view of the change to relic fragments requiring 450 intensity. The proposed item id capability seems like it will already be possible as a KR mod once the intensity formula is known for each property. So it would seem pointless to get item id skill if there is no bonus. At least for people using mods (or 2d illegal loot scripts which can probably be modified to do the same thing).
 
D

Diggity

Guest
....

There are several modifiers behind the scenes that can be applied that will affect this.

Here are the values that can affect the Unravel Calculations
Gargoyle Racial Bonus
Possible Soulforge Bonus
Potential Durability Penalty
Is the item Imbued?
Does the item possess more than 5 item properties due to crafting (i.e., has gotten exceptional weapon damage bonus for free). If so, we make adjustments for that so mid level runics don't provide an abundance of relic fragments.

Good Gaming!

Patrick "Leurocian" Malott

>450 for relic fragments! wow. >450 is really rare as monster loot (champ/peerless/doom gaunt) Guess fragments will be used to make some super stuffs. If the imbue/unravel system lived in its own world, that would sound ok to me, even without knowing what each ingredient does.

But as you point out, runics are potentially a good source for ingredients. Valorite hammers still seem to be readily available. Even if adjusted so DI, mage armor samurai pieces arms lore/except bonuses reduced/negated, seems val runics could routinely pound out relic fragment level intensity items. If the limit is set to 450, I'm afraid the vast majority of relic fragments will be from val runic throwaway items. Unless there is a way to otherwise get >450 intensity items, it seems like this system is being setup for the bod scripters and more val hammer duping. Please also consider unraveling uncursed arties.

BTW, here is a screenshot of a KR mod that shows intensities on hover over. I realize some of my intensity conversions may be off at the moment. In particular, I don't adujst armor for the various except/arms lore/material bonuses.

Concerning the crafted armor with exceptional/arms lore bonuses, I realize the sleeves are not eligible for unravel since they are made with horned. But without the material/arms lore/exceptional bonuses, I think they'd have an extra 13 resists as a 5th mod. (assuming these have arms lore bonus, 50 - 37). So these would actually be about 380 intensity?


 
K

Kratos Aurion

Guest
Your kidding right?? Bother the local police department because your "virtual non existant" items are being stolen? I think that the local police have more important things to do than chase down some potiential virtual thief. This is about as bogus as a 3$ bill.
While it may not affect you or many people at all, virtual theft is very much a crime and illegal in the United States.

How would you feel if you played a game where you paid for all your virtual content (yes some games require that you actually buy content) and someone hacks your account and takes everything? I bet you didn't know that these cases are actually forwarded and taken into serious account by the CIA and FBI as well. The very people who hack through some medium or another (software etc) are the very people causing millions of dollars in damage to computers by launching trojans, viruses and other applications that are harmful to computers. (the most recent was the windows exploit (worm) that crashed a federal bureau in Chicago I think?)

And if people have the ability to hack games/gamers, what else can they hack (your bank, identity theft, credit fraud)?

You seem to be oblivious to the real threat virtual crimes actually pose on your daily life.
 

Viquire

Crazed Zealot
Stratics Veteran
Stratics Legend
>450 for relic fragments! wow. >450 is really rare as monster loot (champ/peerless/doom gaunt) Guess fragments will be used to make some super stuffs. If the imbue/unravel system lived in its own world, that would sound ok to me, even without knowing what each ingredient does.

But as you point out, runics are potentially a good source for ingredients. Valorite hammers still seem to be readily available. Even if adjusted so DI, mage armor samurai pieces arms lore/except bonuses reduced/negated, seems val runics could routinely pound out relic fragment level intensity items. If the limit is set to 450, I'm afraid the vast majority of relic fragments will be from val runic throwaway items. Unless there is a way to otherwise get >450 intensity items, it seems like this system is being setup for the bod scripters and more val hammer duping. Please also consider unraveling uncursed arties.

BTW, here is a screenshot of a KR mod that shows intensities on hover over. I realize some of my intensity conversions may be off at the moment. In particular, I don't adujst armor for the various except/arms lore/material bonuses.

Concerning the crafted armor with exceptional/arms lore bonuses, I realize the sleeves are not eligible for unravel since they are made with horned. But without the material/arms lore/exceptional bonuses, I think they'd have an extra 13 resists as a 5th mod. (assuming these have arms lore bonus, 50 - 37). So these would actually be about 380 intensity?


Very Very cool features in the listing of Values there Diggity! Sure hope all that extra numeric information makes its way into a skin we can all use. *nudge, nudge, wink, wink*:bowdown:
 
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