Basara, do me a favor and get over yourself. I will learn this lesson when you learn that people get paid to perform a job correctly and adequately, ESPECIALLY in the service industry (SHOCKING!)
Now...I am going to step in here and remind you very gently, canary...
These people that should perform flawlessly, and provide you exactly what you think they should provide, and if they don't, by God...you will give them their "What For", and really tell them where their priorities SHOULD be...
They are humans...just...like...you.
Look down, canary...at your feet...I mean it...do it now, please.
What did you see?
Hopefully a pair of human feet? If you are luckier than those that have less than two.
I am betting you did not see the sign of absolute perfection in a human being...the awe inspiring, oft sought
"Shoes of Jesus"
I am going to let you in on a little secret canary...
You make mistakes too. We just don't get to take ALL of your oversights, shortfalls, imperfections, lack of foresight, thoughtlessness, selfishness, bad manners, and other less than desirable attributes, and rip you apart in public for them, anonymously nonetheless.
We know...you like just about everything about you, huh? You don't mess up at work, and if you do it is NEVER something as disastrous as giving less information than a person paying forty cents a day to play game got on a Five on Friday...right? I mean...you don't, do you?
The dev team doesn't even know the diff between the Totem of the Void and Spirit of the Totem (yes, this really happened).
... and that's HARDLY a tough question.
I would be willing to bet that if we WERE able to access your work info, that you have made mistakes AT LEAST this grievous in areas far more serious...than pixel definitions in a video game.
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You sure would find errors that I have made that were way, way worse...and I disburse just about 40 Million dollars a year in payroll, in 4 states, to 1,000 employees, with a staff of two. I make plenty of mistakes, indeed.
The one I try to avoid at all costs is to think it is everyone else that is making the mistakes, and using a telescope, instead of a mirror, to find fault.
I'm simply asking that they know what they are talking about and invest some actual energy into getting the questions answered that the majority of the playerbase seem to ask. After all, it IS what the community person gets paid to do.
Finally...the first part of that comment does have validity. It is something i am sure they are working on, and indeed, there is always room for improvement...even for you..(SHOCKING)
Why don't you submit a Five on Friday question about why they don't answer more questions that a majority of the playerbase wants to know about...or exactly HOW they determine which questions to answer on FoF?
Wait...if they do things YOUR way...a question like that couldn't be answered in a FoF...because only YOU, and may two or three others actually ASKED it...that wouldn't be a majority...although to YOU that seems like a really IMPORTANT question and concern...one that compels you to come onto an anonymous forum and give such harsh criticism of the FoF, and more importantly, the PEOPLE that put it up for this week.
Do you grasp the quandary that they face?
Well...even if you don't...just remember...you aren't perfect, and they aren't perfect.
Do unto others as you think they would have you do unto them. (The Spirit of the Golden Rule)
In other words...say your piece, but please...just be nice about it...please?
And...if you consider what you posted nice, I am pretty sure you may have a skewed view of what "Nice" is. Really. I'm just sayin'...