This is a serious issue.
I have more than one account, of course, so I have more than one house. Well a while back I noticed that one of my houses for some reason went into a state of decay WHILE THE ACCOUNT WAS ACTIVE. So I page a GM and they come and refresh it. Then a couple days later it goes into decay AGAIN and so I page and the GM refreshes it apologizing for the problem again.
So time goes by and I am busy with my kids because it's spring break, I log in today and my house is gone. GONE. all thats left is my black rug...
I am really livid. I had rares and goodies left over from long ago, mementos from previous players etc. NOT TO MENTION THE ACCOUNT WAS ACTIVE!
Any advice of who I should contact? I mean I know I'm not going to get my things back but I think I deserve some type of compensation....
I have more than one account, of course, so I have more than one house. Well a while back I noticed that one of my houses for some reason went into a state of decay WHILE THE ACCOUNT WAS ACTIVE. So I page a GM and they come and refresh it. Then a couple days later it goes into decay AGAIN and so I page and the GM refreshes it apologizing for the problem again.
So time goes by and I am busy with my kids because it's spring break, I log in today and my house is gone. GONE. all thats left is my black rug...
I am really livid. I had rares and goodies left over from long ago, mementos from previous players etc. NOT TO MENTION THE ACCOUNT WAS ACTIVE!
Any advice of who I should contact? I mean I know I'm not going to get my things back but I think I deserve some type of compensation....