Larisa
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Okay I am going to try to make this as easy as possible.
Since I've already linked my accounts I cannot provide screenshots for some of the steps but I will try to explain it the best that I can.
Go to the accounts management page. Either from the main UOHerald Website or from the log in screen on your game.
You will then see this:
http://i54.***********/122p934.jpg\
On the next screen, enter the E-Mail address associated with your UO Account and click Submit.
Check your E-mail, you should receive it instantly.
Click the link provided and set your password, click submit.
It will bring you to this page:
http://i53.***********/qqxvtd.jpg
It will ask you to complete your profile. Don't bother..close that out and go back to your account management page.
Log in with the E-mail address and the password you just created.
Once you've logged in, it shows a list of all the UO accounts you have associated with that E-mail address. Unfortunatly I've already done this so cannot provide a screenshot :/
You can chose to link all or just some of your accounts, just enter the password associated with the account named and click LINK, it will give you a success.
At the bottom, where it says Enter your EA Master Account name and password, ignore that it's not needed.
Once you've linked all of your accounts successfully, reload the page.
You'll see this then:
http://i53.***********/16c5p1l.jpg
ALL of your linked accounts should be in that drop down menu. Select the account you wish to view then scroll all the way down to the bottom of the page until you see this:
http://i52.***********/eju2io.jpg
NOTE: You will not see the update renewal button or the cancel subscription button until you click on the orange button labeled SET DISCRIPTION in the upper right corner.
Click on that then refresh.
Once you can see the update renewal/Cancel Subscription buttons, you can view/edit payment information.
FOR THOSE OF YOU WHO WISH TO LINK ACCOUNTS NOT ASSOCIATED WITH THE E-MAIL ADDRESS YOU ARE LOGGED INTO, OR PEOPLE WHO DO NOT HAVE ANY LINKED:
http://i52.***********/295pezt.jpg
Don't forget to add the _uo at the end of your account name, click LINK, then CONTINUE.
REMEMBER: This migration is still not 100% complete. There are still issues regarding linking and/or accessing some accounts. If this does not work for you, be patient.
I hope this guide at least helps a little.
Since I've already linked my accounts I cannot provide screenshots for some of the steps but I will try to explain it the best that I can.
Go to the accounts management page. Either from the main UOHerald Website or from the log in screen on your game.
You will then see this:
http://i54.***********/122p934.jpg\
On the next screen, enter the E-Mail address associated with your UO Account and click Submit.
Check your E-mail, you should receive it instantly.
Click the link provided and set your password, click submit.
It will bring you to this page:
http://i53.***********/qqxvtd.jpg
It will ask you to complete your profile. Don't bother..close that out and go back to your account management page.
Log in with the E-mail address and the password you just created.
Once you've logged in, it shows a list of all the UO accounts you have associated with that E-mail address. Unfortunatly I've already done this so cannot provide a screenshot :/
You can chose to link all or just some of your accounts, just enter the password associated with the account named and click LINK, it will give you a success.
At the bottom, where it says Enter your EA Master Account name and password, ignore that it's not needed.
Once you've linked all of your accounts successfully, reload the page.
You'll see this then:
http://i53.***********/16c5p1l.jpg
ALL of your linked accounts should be in that drop down menu. Select the account you wish to view then scroll all the way down to the bottom of the page until you see this:
http://i52.***********/eju2io.jpg
NOTE: You will not see the update renewal button or the cancel subscription button until you click on the orange button labeled SET DISCRIPTION in the upper right corner.
Click on that then refresh.
Once you can see the update renewal/Cancel Subscription buttons, you can view/edit payment information.
FOR THOSE OF YOU WHO WISH TO LINK ACCOUNTS NOT ASSOCIATED WITH THE E-MAIL ADDRESS YOU ARE LOGGED INTO, OR PEOPLE WHO DO NOT HAVE ANY LINKED:
http://i52.***********/295pezt.jpg
Don't forget to add the _uo at the end of your account name, click LINK, then CONTINUE.
REMEMBER: This migration is still not 100% complete. There are still issues regarding linking and/or accessing some accounts. If this does not work for you, be patient.
I hope this guide at least helps a little.