I'd have preferred either an apology, from the person responsible for the problems. Better still some prior warning that there would be new taxes going on and a proper explanation of how they would be applied.
I'm not surprised a lot of folk are disgruntled about the dye charges, after all, given the size of the announcement and the dyed suits, many players thought there would be a fair few charges in the pot. This is one of those cases where they should have said "1 charge only" up front, or considered more charges. Or include them in the clean up rewards list. Don't put images of a dyed suit up if you're only giving accounts enough to dye 1 item

I was kinda surprised about the 1 charge, but I'm not a big dyer of stuff anyway so it's just going to be another historical decor item for the collection lol.
Wenchy