• Hail Guest!
    We're looking for Community Content Contribuitors to Stratics. If you would like to write articles, fan fiction, do guild or shard event recaps, it's simple. Find out how in this thread: Community Contributions
  • Greetings Guest, Having Login Issues? Check this thread!
  • Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
  • Hail Guest!
    Please read the new announcement concerning the upcoming addition to Stratics. You can find the announcement Here!

[WAR Herald] More Options to Contact Billing Support

WAR Stratics

RSS Feed
RSS Feed
Stratics Veteran
We have improved the way to contact our Billing Support for Warhammer Online. If you have a problem that you need help with you can either email [email protected], or visit help.ea.com. This website offers you a form to make sure that all necessary information get to our billing advisors.
If you are based in the US, this website allows you to leave your phone number for us to call you back. We are actively pursuing expanding phone support outside the US.

To use help.ea.com, login with your EA Account and click on ‘Talk to a Game Advisor’ on the right side of the page. On the following page please enter:

  1. Enter Warhammer Online as the product
  2. Select “Billing/Purchasing” as the category
  3. Select either PC or Mac as your platform
  4. Select the contact option and enter your details