K
Kayne
Guest
Lol Rosalinda, glad you got it sorted - probably just needed time to go through or something
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M
Mehelenya
Guest
There is no Walmart in Germany and there is no Shop that sells Gametime Codes for UO. The UO Game Code Store was the last place to get Gametime Codes for UO, atleast to a normal price. There is Sinclaire Software too but hey why should i pay there much more for 1 Code as in the UO Game Code Store? And Sinclaire Software has only 90 Days Gametime Codes for sale, for 35,99 Euro.
We use a pre-paid cash card for all online purchases, whether from EA or elsewhere. It has the advantage that no one can take off more money than you've loaded on it and it has no connection to your bank account. You can use it like a credit card, ie put it into your accounts management page and as long as you load enough money on it every month it will keep paying your subscription.
R
Ritournel
Guest
Ok I need some help here :/
I bought the rustic pack and It's nor properly working. So what I am doing wrong ?
1°) I entered the code ingame
2°) I received only the garden bed and not the distillery contrary to what is written on the french page of the store (but that do no really matters here)
3°) I went on the account management (new website and i have already performed the migration) and when I enter the codeI received by email, I get "This code can not be used with this game account"
4°) In game : "you must have the rustic pack to use the feature..."
So what should I do ?
Thanks
I bought the rustic pack and It's nor properly working. So what I am doing wrong ?
1°) I entered the code ingame
2°) I received only the garden bed and not the distillery contrary to what is written on the french page of the store (but that do no really matters here)
3°) I went on the account management (new website and i have already performed the migration) and when I enter the codeI received by email, I get "This code can not be used with this game account"
4°) In game : "you must have the rustic pack to use the feature..."
So what should I do ?
Thanks
you don't actually 'get' a distillery, rather you should now have the ability to make them. Tinker skill -I think.
R
Ritournel
Guest
Yeah I think the same way. It's just that the french page is not really well written.
But my main problem is I can not use the code I received by email on the account management. And therefore can't use the raised garden bed.
Hi Ritournel,
You should have received 2 codes in the email. One is to be entered into the Account Management Page to activate the Rustic Pack. The other code you enter into the Game at the Help screen on your paper doll gump for the raised garden bed token. It is the Promotional Code selection towards the bottom of the menu.
Katrena
You should have received 2 codes in the email. One is to be entered into the Account Management Page to activate the Rustic Pack. The other code you enter into the Game at the Help screen on your paper doll gump for the raised garden bed token. It is the Promotional Code selection towards the bottom of the menu.
Katrena
R
Ritournel
Guest
Hi Katrena!
Thanks for the help but I have only one code in my email :/ The one that worked ingame. So if you're right the email I received is not complete.
God, I even tried with the order and reference product numbers
Don't count on me ever buying anything for UO again...
What once cost me 14,99 dollars now costs me 14,99 euros?
Not ever, ever again. You're already ripping me off by charging me more in account fees than your US customers...
I am having the same problem.
And I too only got a single code on the email I got.
I emailed EA about it at their origin help page. Hopefully, they will reply during the next 24 hours.
R
Ritournel
Guest
Sorry for you mate :/I am having the same problem.
And I too only got a single code on the email I got.
I emailed EA about it at their origin help page. Hopefully, they will reply during the next 24 hours.
Which email did you use ? I can't find any on their website! Only the livechat with no advisor on it or the "cal us option" (only for the US).
Really I'am not going to use this store before a long time now. I have learned my lesson.
B
Bill Gates OSD
Guest
I don't know about the rest of you but, I'm rather disgusted by the lack of a response to this by EA/Mythic/Whoever they are this week.
Hi Ritournel,
You might log in to UO and get a tinkers tool and see if the Rustic Pack was applied to your account from the Origin site when you purchased it. After you doubble click the tinkers tool, select Assemblies, then see if the Distillary is listed on the second page. This was happening sometimes with the old site because you had to use you account name and password. Since the Origin email and Account email can be the same, it may have already applied it to your account. If that is the case, then the single code you received should be entered through your paper doll.
Katrena
You might log in to UO and get a tinkers tool and see if the Rustic Pack was applied to your account from the Origin site when you purchased it. After you doubble click the tinkers tool, select Assemblies, then see if the Distillary is listed on the second page. This was happening sometimes with the old site because you had to use you account name and password. Since the Origin email and Account email can be the same, it may have already applied it to your account. If that is the case, then the single code you received should be entered through your paper doll.
Katrena
R
Ritournel
Guest
Hi Again!
The theme is not applied on my account : when I want to use the garden bed it says : "you must have the rustic theme park".
Btw the the distellery is listed with the Tinkers tool as well as object for the gothic theme pack that I did not purchased.
I also use a different adress of my uo account for the purchase :/ Maybe that's the problem but I did not read that I should somewhere.
Thanks anyway. I should say that I'am a bit scared. I've read the official forum of the origin store and a lot of people complain because they could not join them.
The theme is not applied on my account : when I want to use the garden bed it says : "you must have the rustic theme park".
Btw the the distellery is listed with the Tinkers tool as well as object for the gothic theme pack that I did not purchased.
I also use a different adress of my uo account for the purchase :/ Maybe that's the problem but I did not read that I should somewhere.
Thanks anyway. I should say that I'am a bit scared. I've read the official forum of the origin store and a lot of people complain because they could not join them.
M
Mehelenya
Guest
I guess no one will understand me and all others who used Paysave Cards ect. for 30 Days Gametime Codes. We don't want 90 or 180 Days Gametime Codes, we only want 30 Days. And we don't want to get forced to you use CC - Paypal - Pre Paid CC .... we want the Payment options back that we had before. If that is not possible, then EA can keep their CC Customers and don't needs to wonder when there will be a Handfull Players left on every Server.
T
Tazar
Guest
It sounds like you applied the upgrade code in game under the help menu to claim the garden bed - but did not apply it under the account registration page to entitle the account.
R
Ritournel
Guest
Yeah it is and I can not. Please read the whole thread =)
I found the this link at the email I got with the confirmation codes.
Then I went from there to send an email.
I do not see the 20% off anywhere. When is it applied?
I would also like to be able to choose the language on the site. It`s a horrible and cheap translation they use, reads like a broken version of google translator. Spelling, syntax errors and grammatical errors. It`s a slaughter of my native language
I would also like to be able to choose the language on the site. It`s a horrible and cheap translation they use, reads like a broken version of google translator. Spelling, syntax errors and grammatical errors. It`s a slaughter of my native language
No discounts for non-US people. Instead you have to pay more, as the price is now in euros and proper exchange rates have not been taken into account.I do not see the 20% off anywhere. When is it applied?
I would also like to be able to choose the language on the site. It`s a horrible and cheap translation they use, reads like a broken version of google translator. Spelling, syntax errors and grammatical errors. It`s a slaughter of my native language
Your wrong there I'm afraid, I bought several codes over the last week with the 20% discount and I'm in the UK. By the looks of it its now finished, and if I work it out right, the UK gets it slightly cheaper for once anyway (Without the discount too) (If you look at the current exchange rate). Seems I bought my codes at the right time!
sigh.
When I click that link, I end up at some ******** origin site with other games all over the page, no UO stuff. And everything is in the Finnish language, which with something like this, is unintelligible to me.
It's sorta like the anti-buy-stuff site, or something. They may as well link me to China.
Well, so be it I guess... it's their business and all things considered, their loss in the $$$.
When I click that link, I end up at some ******** origin site with other games all over the page, no UO stuff. And everything is in the Finnish language, which with something like this, is unintelligible to me.
It's sorta like the anti-buy-stuff site, or something. They may as well link me to China.
Well, so be it I guess... it's their business and all things considered, their loss in the $$$.
Hehe ok, good buy for you indeed
I looked, but prices for me are still the same as in that screenshot a few posts up.
R
Ritournel
Guest
Here is the answer of my email I get regarding the problem with the Origin store (they did not send me the code to upgrade my account):
Due to the sensitive nature of your request, you will need to contact our phone
support team at 1-650-628-1001.
That's sucks for me, mostly because my english is not good enough for a phone call conversation. And they made a mistake here, therefore I was hoping a little more willingness from them :/
Due to the sensitive nature of your request, you will need to contact our phone
support team at 1-650-628-1001.
That's sucks for me, mostly because my english is not good enough for a phone call conversation. And they made a mistake here, therefore I was hoping a little more willingness from them :/
Now I got a Game Time code from German language store, tried to apply it to one of my accounts and run into:
Error
There was an error processing your request
Why???
Even if the account management website has an issue with my credit card, this should not block Game time code application?!?
Edit:
Via "Activate key" menu the code worked, processing failed "only" via the prompted "Reactivate account" page.
*Salute*
Olahorand
Error
There was an error processing your request
Why???
Even if the account management website has an issue with my credit card, this should not block Game time code application?!?
Edit:
Via "Activate key" menu the code worked, processing failed "only" via the prompted "Reactivate account" page.
*Salute*
Olahorand
S
Striga
Guest
UoHerald wrote:
To celebrate this transition we are running a 20% off sale for several items in the store until December 14th.
Today is 12th and no 20% off sale in Europa yesterday same...... take a look if you write 20% off sale until 14th.... i hope this is for all or not?
K
Kayne
Guest
Same here Striga....its the 12th and even a couple days ago no 20%
Shame on you EA, promising something to a set date then not following it through. Would have bought a couple items too
false...
there will be many of us who move with the times and understand not everything stays the same FOREVER.
i understand your frustration, but things change, such is life,
what i dont understand is your unwillingness to use a pre payed card, they are NOT real CC's, and like mentioned they pose no risk other than the credit you put onto them, treat them if you like, mm as a plastic GAMETIMECODE, just the only difference is its a physical item,
problem solved,
or not and you quit, but that is ultimatly is your own choice,
@thread
for everyone suffering with the site, i defo feel your pain, i can only hope they iron out the bugs and we are left with a site that doesnt go offline so often
i have to say looking round the store, it does "feel" more expensive, unfortunatly im not is a posistion to look at what i last brought as currently away on business in jerusalem, (im uk player)
one thing i do feel lucky for is unlike others, the website even from jerusalem is in english, grammar an all
S
Striga
Guest
Aye... no sale off for all Eu players! 14th....Same here Striga....its the 12th and even a couple days ago no 20%
Shame on you EA, promising something to a set date then not following it through. Would have bought a couple items too
K
Kayne
Guest
Would be nice if we could get a response on why the sale ended early!!
Either the 7th character slot & storage OR the High Seas booster.
Or both to get 175
S
Striga
Guest
BUMP
K
Kayne
Guest
Find it some what disconcerting that no one official has bothered to respond to this...
K
Kayne
Guest
Well given we are now beyond the 14th I wouldn't expect to see the 20% off of anything but if you scroll back to the 9th when I first posted the deal ended very early and judging by posts from Striga I wasn't the only one seeing this.
I know not all items were at 20% off but actually by the 9th NONE were.
S
Striga
Guest
Yes true no sale off maybe one day only 9th? But then...... 20% maybe is/was our dream? 
M
Mehelenya
Guest
Would you have read all my comments to this "Shop" changes, then you would know that Players gets now forced to pay with CC, Paypal ect. and that Players gets now forced to buy 90 or 180 Days GTC's, if they want play UO. There is no chance that I buy a 90 Days GTC when i can't use those 90 Days. I used always 30 Days, so i played when i had the time to play ... but with those changes now ... no sorry but i don't waste my money for 90 / 180 Days GTC's if i can only play lets say 5-10 days per month.
So have fun in UO ... but i choose then another game that mess not so bad around with their customers. Even in WoW you can buy 30 Days Gametime and have not to buy 60 Days or more ...
Ok, you'd think they could make at least ONE item, GAME-TIME, a HIGH priority and get it put on the site ASAP? C'mon EA!