The problem with Veteran Rewards, to my opinion, as they are currently, is that the developers stopped them (as in regards to gaining value within the veteran rewards program...) "gaining active age towards eligibility to claim rewards" at 15 years active account age. Which means, that to the Developers any age older than 15 years (and it could be 16, 17 but also 18, 19, 20 and so on as the years keep going and Ultima Online still running...) has the same value and "loyalty weight" as an account that is considerably older.
I disagree, entirely, to me, having been loyal to Ultima Online, having supported it for, say, 20 Years, can never ever be like having done it for 15 Years. It is, as I see it, a total slap in the face of those customers who, no matter what, have been maintaining their accounts as active, uninterruptedly, for all time that Ultima Online has been in existance.
As I said, and I repeat it, I agreed with the change that made Veteran rewards usable also by younger age active accounts, but they should have NEVER have stopped adding rewards at 15 Years. This part should have remained as it was, with 1 reward being added for the top year that was claimable ONLY by the Veteran Rewards which had that top year active account age.
And, since, IMHO, this "stopping at 15 years" is such an unfair dealing to their customers who have supported the game for the MOST and longest time, I DO HOPE that they will want to reconsider this and, starting next year, remove the block at 15 Years and start again adding a Veteran Reward that only the top active age accounts can claim (which would mean a Reward added next year that only 18 years Veteran Rewards active accounts age will be able to claim..., 15, 16 or 17 years accounts will NOT be able to claim it, only 18 years will...), but which all accounts, even if younger, wll be able to use (which means, only 18 years old accounts will be able to claim it, but once claimed, any account from 1 year old to 17 years old will be able to use it...).
I hope I was able to better clarify myself, now.