Unable to Customize House

[Sophi]

I am unable to customize my house. I get the option, it seems to be starting... I get the 'Preparing House, This may take a minute' msg screen and then it throws me out and stops. No system msg about why....
Only thing i can think of is that i deleted the char i built house with. any help?
thx
Sophi

 

[Thrakkar]

http://www.uo.com/article/House-Customization-Issue

 

[Sophi]

http://www.uo.com/article/House-Customization-Issue

I thought i had read something about that issue - doh!
Thx Thrakkar