To view the original post, please click hereWhen you summon these pets from their crystals, they are automatically bonded to the summoner. If it is no longer bonded, then either (A) the pet was transferred to her recently (and has not been re-bonded) or (B) there may be some other problem with that specific pet.
Also, pets do not need to be bonded to automatically log out with a character that has logged out. If the pet is not logging out with her, then that would lead me to believe that there definitely is some problem with that specific pet.
The fact that this pet is being treated like a summoned creature is very odd and yet another clue that that pet has a problem. Since this issue will require more examination, would you mind sending an e-mail to [email protected] indicating a time when your friend and her squirrel will be online so that she can come take a look at the squirrel in game?