Glad you got it sorted. I've just had to re-activate one of my accounts and they certainly aint made it easy. Ever since I started playing UO I have used my Credit card, when trying to re-activate using the SAME CARD it informed me that this was not a unique card number and WOULD NOT accept it.
Eventually I had to enter my Debit card number which it was quite happy with and hopefully I am sorted, until the time my next account becomes due, when I expect I will be subjected to the same stupidity.
Oh the weird and wonderful world of UO! even trying to pay for it has its bugs.