I had this happen:
Per my EA/ Mythic account information page, I do have ML, HS & a Storage Upgrade. There is no date or further information given on this page for the listed storage upgrade other than it being found sandwiched between the ML & HS information and being denoted as:
Housing and Bank Storage Upgrade
Access to Increased storage enabled
Per my purchase history w/ the Origin store, there is no indication of a Storage Upgrade ever being purchased for my account. This led me to consider the storage upgrade already attached to my account to be an extension of either the ML or HS upgrades and not the one advertised in the Origin store.
Because the Origin store advertised storage upgrade is said to be compatible w/ the ML/ HS upgrades, I went ahead and purchased it. The supplied code turned out to be unusable by my account because the storage upgrade already listed on my account is considered the same and already applied.
But my purchase history (which is a complete purchase history from when I opened this account) does not show any Storage Upgrade ever having been purchased...
Barring my having acquired a storage upgrade code outside of the Origin store, I do not know how the above can be explained. As noted above, no date is given for when my account acquired its storage upgrade; this allows the mystery to remain yet more mysterious as one cannot pinpoint a date for comparison w/ other purchases (or, know if this was enabled w/ ML or HS and was no purchase at all).
After dealing w/ both the UO & BS support teams and being ultimately referred to EA, my refund request is still pending (I have to find the time to entertain either their website chat support or receiving a phone call, two things that my schedule doesn't allow for atm). Why am I sharing this here? Hopefully, someone here may be able to help me better understand the above; I sure don't.
Per my EA/ Mythic account information page, I do have ML, HS & a Storage Upgrade. There is no date or further information given on this page for the listed storage upgrade other than it being found sandwiched between the ML & HS information and being denoted as:
Housing and Bank Storage Upgrade
Access to Increased storage enabled
Per my purchase history w/ the Origin store, there is no indication of a Storage Upgrade ever being purchased for my account. This led me to consider the storage upgrade already attached to my account to be an extension of either the ML or HS upgrades and not the one advertised in the Origin store.
Because the Origin store advertised storage upgrade is said to be compatible w/ the ML/ HS upgrades, I went ahead and purchased it. The supplied code turned out to be unusable by my account because the storage upgrade already listed on my account is considered the same and already applied.
But my purchase history (which is a complete purchase history from when I opened this account) does not show any Storage Upgrade ever having been purchased...
Barring my having acquired a storage upgrade code outside of the Origin store, I do not know how the above can be explained. As noted above, no date is given for when my account acquired its storage upgrade; this allows the mystery to remain yet more mysterious as one cannot pinpoint a date for comparison w/ other purchases (or, know if this was enabled w/ ML or HS and was no purchase at all).
After dealing w/ both the UO & BS support teams and being ultimately referred to EA, my refund request is still pending (I have to find the time to entertain either their website chat support or receiving a phone call, two things that my schedule doesn't allow for atm). Why am I sharing this here? Hopefully, someone here may be able to help me better understand the above; I sure don't.