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Product code failing anyone have the same trouble?

Mesanna

UO Producer | Dark OverLady
VIP
Stratics Veteran
Stratics Legend
About 4 weeks ago I purchased one of those Mythic Charater Advanced token's but the code fails everytime I enter the number, it is a in game item that you recieve, I have been talking to the UO support teams and they cant seem to figure out whats happening.
I purchased the SoA expansion with no trouble but that is not a in game item you recieve. Ive gone through all the steps with the support with no sucess.
They gave me a secound code but it did not work either.
Im not sure if its somthing they have going on or if its on my end, Ive turned off my firewall to try, I tried with both EC and CC.
Any suggestions would be appriciated
I am not seeing your email, please email me again so we can figure out what is going on. When you do please email me the code also. Sorry for the delay.
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