To cut down on some of the confusion when posting here, please abide by the following rules.
1. All posts should adhere to the Stratics RoC.
2. Please use the following template when posting a PC issue. As a matter of fact, feel free to copy and paste the following and edit in your information:
Problem description: Provide a DETAILED description of your problem here.
Attempted fixes: What have you tried to do to resolve the problem?
Recent changes: Have you made any changes to your system/configuration recently that might have caused the problem?
Operating system: e.g. Windows Vista (Home Basic/Home Premium/Business/Ultimate), Windows XP (Home/Pro), MacOS X, Linux, etc. Also specify whether your OS is 32-bit or 64-bit.
System specs: Machine manufacturer/model number. If home-built, name your processor, motherboard, graphics card, memory, power supply, hard drive(s), etc.
If any other hardware or equipment is relevant to your problem, list it here.
3. If you have questions about an infection, please post a hijackthis log and let us see if we can help. Hijackthis can be downloaded at:
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html.
Download, run all defaults, and copy/paste the results here.
4. For those who are giving PC advice If the advice you are giving is at all above the level of the novice computer user, please include screenshots of each step taken, just so everyone knows what page you are on.
5. Please let us know if what we recommend solves your problem. It's nice to know we have helped, and anything we solve for one person is something that might work for another. A simple "thanks! that worked" will suffice.
*****Please note: The moderators of this forum and anyone else who offers technical advice do so freely and without expectation of any compensation. As such, Stratics, its staff, and anyone else who posts tech advice shall not be held liable for any damages caused. If a recommendation appears to be unsafe, please treat it as such and ask a second opinion. We aren't perfect, we're just here to help.*****
1. All posts should adhere to the Stratics RoC.
2. Please use the following template when posting a PC issue. As a matter of fact, feel free to copy and paste the following and edit in your information:
Problem description: Provide a DETAILED description of your problem here.
Attempted fixes: What have you tried to do to resolve the problem?
Recent changes: Have you made any changes to your system/configuration recently that might have caused the problem?
Operating system: e.g. Windows Vista (Home Basic/Home Premium/Business/Ultimate), Windows XP (Home/Pro), MacOS X, Linux, etc. Also specify whether your OS is 32-bit or 64-bit.
System specs: Machine manufacturer/model number. If home-built, name your processor, motherboard, graphics card, memory, power supply, hard drive(s), etc.
If any other hardware or equipment is relevant to your problem, list it here.
3. If you have questions about an infection, please post a hijackthis log and let us see if we can help. Hijackthis can be downloaded at:
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html.
Download, run all defaults, and copy/paste the results here.
4. For those who are giving PC advice If the advice you are giving is at all above the level of the novice computer user, please include screenshots of each step taken, just so everyone knows what page you are on.
5. Please let us know if what we recommend solves your problem. It's nice to know we have helped, and anything we solve for one person is something that might work for another. A simple "thanks! that worked" will suffice.
*****Please note: The moderators of this forum and anyone else who offers technical advice do so freely and without expectation of any compensation. As such, Stratics, its staff, and anyone else who posts tech advice shall not be held liable for any damages caused. If a recommendation appears to be unsafe, please treat it as such and ask a second opinion. We aren't perfect, we're just here to help.*****