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need to change my Email address and update my credit card

Ox AO

Grand Poobah
Stratics Veteran
Stratics Legend
I sent this Email three times now

I sent the first Email to [email protected] to update my Email and my credit card on 2/16/2014

As of yet i haven't seen any returned response of any kind. What am i doing wrong?

I am fairly sure [email protected] is the correct Email even know stratics and UO.com hasn't been updated yet:
You go too account management at uo.com then click on support it gives you an error message
https://accounts.eamythic.com/
http://help.ea.com/en/warhammer/warhammer-age-of-reckoning//

Any suggestions?

Thank you
Ox
 

Necronom

Adventurer
Stratics Veteran
Stratics Legend
Well, I tried it and sure enough it sent me to the Warhammer area. What I did was, I erased the warhammer part of the URL and got the main page for EA Help. I selected Help With a Game and entered Ultima Online to search for. Clicked on the link that appeared and got this one:
http://help.ea.com/en/ultima-online/ultima-online/

I hope that page helps you.
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
A new returner, Theron, posted this information following his experience. It may help
If by any chance you are like me and had an old email which no longer exists associated with the Ultima Online account then it get slightly trickier.

1) You will need to go to the "Mythic webpage".
2) Click on "Forgot your EA account password?" below the password insertion area and you will be redirected to the "Origin website".
3) Under "Home/My Account", go to "About Me".
4) On the "Basic Information" area click on "Edit" and simply change your email to the one which you would like to have associated to your account.
to change your credit card info, try this:
http://stratics.com/community/threads/the-most-missed-button-on-the-account-management-site.311942/
 

Ox AO

Grand Poobah
Stratics Veteran
Stratics Legend
Well, I tried it and sure enough it sent me to the Warhammer area. What I did was, I erased the warhammer part of the URL and got the main page for EA Help. I selected Help With a Game and entered Ultima Online to search for. Clicked on the link that appeared and got this one:
http://help.ea.com/en/ultima-online/ultima-online/

I hope that page helps you.
That was a very nice attempt.

That link brings you to the old Email address [email protected] which was stated it is no longer in operation.

I just now sent the Email to [email protected] to see if that works.

Thank you
 

Ox AO

Grand Poobah
Stratics Veteran
Stratics Legend
Petra Fyde thank you but i need to change my Email before I can change my credit card.

They haven't had a prevision to change Emails for a long time.
 

Ox AO

Grand Poobah
Stratics Veteran
Stratics Legend
Well, I tried it and sure enough it sent me to the Warhammer area. What I did was, I erased the warhammer part of the URL and got the main page for EA Help. I selected Help With a Game and entered Ultima Online to search for. Clicked on the link that appeared and got this one:
http://help.ea.com/en/ultima-online/ultima-online/

I hope that page helps you.

I got a conformation and Ticket number from Emailing [email protected] I guess it is still in operation

oh well...
Thanks
 

Necronom

Adventurer
Stratics Veteran
Stratics Legend
Well, be sure it is legit. Never know with these things over the internet. If they say it's no longer in operation there might be something to it. Then again sometimes they forget to edit certain pages, so just make sure it's legit before doing anything with your credit card and all of the confidential info that comes with it.
 

Ox AO

Grand Poobah
Stratics Veteran
Stratics Legend
Well, be sure it is legit. Never know with these things over the internet. If they say it's no longer in operation there might be something to it. Then again sometimes they forget to edit certain pages, so just make sure it's legit before doing anything with your credit card and all of the confidential info that comes with it.
yeap I went through this site found this:
http://help.ea.com/en/#
Then found this:

http://help.ea.com/en/ultima-online/ultima-online/

Then the Email
it seems to be the correct email.

Thanks
 
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