Migration problems

[RioGrande]

I still cant link one of my accounts,accountname or password is wrong,but it is not wrong,i play with this account.
I also try to get a new password,but all i got was the message "account name can not be found".
With and without the "_uo" at the end.

Again:i login to the game and play with this account,name and password are correct,but the migration website cant find it.

Nobody can help me,i try support@ultimaonline two times,but i get only links to the "how do" as answer.
I know how to link an account,i do it five times.
I call my local support per telephone in europe,but they cant help me.

What should i do ?

 

[Viper09]

Where are you trying to log in? Under EA account or master account?

Also read through this thread:
http://vboards.stratics.com/uhall/2...-about-new-account-system-**read-first**.html

 

[RioGrande]

Thank you for your response !
But i´m no longer interested for this account.
I write and call several times with the support and got no helpfull tips,the account is still unlinked,so useless.
If they dont want my money its thier problem,i can play somewhere else,without this absurd migrations desaster.

 

[Viper09]

Thank you for your response !
But i´m no longer interested for this account.
I write and call several times with the support and got no helpfull tips,the account is still unlinked,so useless.
If they dont want my money its thier problem,i can play somewhere else,without this absurd migrations desaster.

Well if you ever change your mind we have the best guide to show how to link accounts and can help you along the way.