Yea that happened to me for saying some words Im not too proud of... It said 72 hours and to unlock the account i had to have my parent log in. My parents care less about what i do so i made the parent account and when i logged in it said ERROR. This led me to belive i was permanently banned. I stopped playing for about a year until LifeAbundance was determined enough to find a way out of it... Finds out i just had to accept the Terms of Service or somthing. Try doing that to see if it helps.