This is the part of the old UO that I miss and think we can never get back.
I remember working smith gains in the Skara Brae blacksmith shop, I think it was in 1999. I would be there for an hour every morning, and hour or so every night. People would drop in and ask me to repair their armor... one piece at a time. Next time it was their precious katana of power. Pretty soon I would get a bag with all of their armor and weapons, repair it and hand it back. I never asked for any gold, but they almost always dropped some in the trade or on the ground if I refused it. That was trust. When I achieved the honor of a GM blacksmith, I set up a vendor outside the Moonglow moongate selling armor, and people would buy it not because it was any better than any other GM armor, but because they knew me and had my name on it.
Now, everyone has a shop in their house. The days of this community are long gone.