For the poster that asked about old accounts. The Answer is no. I even tried this over the phone. I had moved, no longer had or even remembered the local e mail i was using. I had forgotten the password, and was pretty sure of the account name, but could not get it, as they only send the password to the e mail on file with the account.
Yea yea yea, i know all about wanting to keep accounts secure, but EA needs to change that policy. If you have all the other general info, that is a lot harder to steal than just a password, that sould be enough. It is Not.
My Example.
My real name
My address on the account. then moved
The bank i used, but not the account #. closed when i moved
the e mail provider, but not the e mail log in name. closed/moved
my contact phone #. Still works, but i am not there, moved
The above info is not enough if you moved years ago, and want to try to reactivate an old account. I think it should be. There are a lot of people who would like to come back, or reactivate accounts, but can't because of similar reasons.