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hacked again goodbye uo

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thelma1717

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lol 4 accounts gone mesanna is usless as the rest of ea. same guy 4 accounts, ok reformat computer change email and passwords before going back into uo. go back to account mangement went to send password as it would not let me in. but heres the odd thing says email sent but does not come to me ? i ask ea where does it go they say its your ip ? and there has been no one elses ip there ? so how is this clown doing this ? im calling the fbi tommorrow to see what they can do ? the guys name is removed on pac oh ya i owned the castle outside luna city now owned by mesanna lol anyone know this guy pm please i want his ass in jail along with a few peeps in ea i belive knoe exactly whats going on !! by all oh ya i have 120 ed out account on pac behind stables in minoc on ocean am going to dump all of it on ground soon owned by nadia firestorm, at one time i had a luna pac vendor hacked, keep hacked ,and now the castle and i cant belive removed tried to tell mesanna he paid a bill on atlantic lol its been a fun 11 years but the people who now work here remind of the old days when they got rich selling on ebay with items they just made real nice ea you ruined a great game, again thanx for all the fun and frienships made over the years.
 

Warpig Inc

Babbling Loonie
Stratics Veteran
Stratics Legend
I have to side with the OP. If they can give out account information for lost password to someone that has nothing to do with the current billing info. FAIL. There are a load of accounts out there that passed hands without knowing about a magical sheet of paper. Many those over a decade ago. If they cannot check if an account has been active for years under one name and give info to another. The thief wont keep the account active for another decade. But with all us with multiple accounts they loose more then another decade of payments for one account. And with close RL friends and friending to their homes their loss is greater.

If they cannot confirm account info release or change without contacting the accounts current info holder. Their Loss? This is an EA multiple game system back glass licking of the short bus while wearing a helmet business practice, it will make no matter what game title is released if it has EA attached to it. How many players are looking for an excuse to quit to UO habit. A bigger fix that needs looked into more then a pet going wild, doormat not locking down right or the latest PVP balance. Ya theese have nothing to do with account info and billing. Be an issue to me if the snowball rolled into my wallet just the same.

Best the EA keeps their security people employed. Hate for them getting a job with Homeland Security. Let alone a bag checker at the airport.
 

MagicStar

Journeyman
Stratics Veteran
Stratics Legend
Sorry but i always knew buying and selling accounts was a bad idea
Wanna play? Start your own account
I did and never ever had any problems
 

Ludes

Babbling Loonie
Alumni
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Stratics Legend
Sorry but i always knew buying and selling accounts was a bad idea
Wanna play? Start your own account
I did and never ever had any problems
I agree.. never understood buying accounts. Seems like wearing someones elses underwear.
 

Warpig Inc

Babbling Loonie
Stratics Veteran
Stratics Legend
Build your own car or always buy new? It is a product with a monthly fee. And if you do have a used car, want the auto company sending a key to the old owner? Just becuase they can rattle off the Vin#.


Maybe yours underwear didn't sell well on eBay. Maybe if you changed your name to Miley or Rhianna and sing a song sales would improve. Not all accounts are a Yugo with two good tires.
 

Mirt

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UNLEASHED
I have to side with the OP. If they can give out account information for lost password to someone that has nothing to do with the current billing info. FAIL. There are a load of accounts out there that passed hands without knowing about a magical sheet of paper. Many those over a decade ago. If they cannot check if an account has been active for years under one name and give info to another. The thief wont keep the account active for another decade. But with all us with multiple accounts they loose more then another decade of payments for one account. And with close RL friends and friending to their homes their loss is greater.

If they cannot confirm account info release or change without contacting the accounts current info holder. Their Loss? This is an EA multiple game system back glass licking of the short bus while wearing a helmet business practice, it will make no matter what game title is released if it has EA attached to it. How many players are looking for an excuse to quit to UO habit. A bigger fix that needs looked into more then a pet going wild, doormat not locking down right or the latest PVP balance. Ya theese have nothing to do with account info and billing. Be an issue to me if the snowball rolled into my wallet just the same.

Best the EA keeps their security people employed. Hate for them getting a job with Homeland Security. Let alone a bag checker at the airport.
So all someone would have to do is hack your account and change the billing information and then your totally out of luck forever. It was pretty clearly stated that the code is the owner of the account. That’s actually pretty standard with software. So if you buy a car and don't get the pink don't be surprised when the police arrest you for grand theft auto. That’s a more apt analogy. I feel bad for the OP but there was a simple way to prevent this. After the first time then they should have done the transfer. Or at least made sure to wait until that was done. We are all going off of one persons word but normally if an account was hacked the billing info would be changed. That’s why there was the secure transfer method.
 
L

Lord Stoli

Guest
Well I am sorry to hear that.. at one time you gave someone some of your info.. you accepted a file from them. I have never given anyone my entire info. ALSO you never give anyone your passorw and user, then they can get your info all day. Please do not quit. UO needs vets to recruit.
 

Kellgory

Certifiable
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Stratics Legend
Have to agree with Mirt on the car analogy. You buy a car, you pay to get the title transferred into your name, anf if you bought an account, you pay to have it transferred into your name. Same principle for both. There are those accounts that were traded before EA had the transfer program, and even since then, not everyone knew about it. If I had bought an account that didn't go through the transfer process, I probably wouldn't link it to any accounts just as a precaution. Just in case they were able to get a very helpful EA rep that not only reset the password but also helped them get into the account management page, they would still only have access to the one account and not all of them.
 

Warpig Inc

Babbling Loonie
Stratics Veteran
Stratics Legend
Car is old enough in lots of states they no longer need a title to be registered. Just took me 5 months to get a title for my latest vehicle. And I gave them a signed title from the last owner. Still they took time even with title or not in hand to make sure my intentions are honest. And 9/10ths does not always apply when common sense would rule.

Not like they have to search 50 games to find out who has been maintaining the account the last decade before giving it away. I still have the title for a car the military and state screwed me out of. I should be able to have the DMV give its location and I pop in and collect the car? No matter who has been plating, insuring and driving it for the last three decades? There is a three year time limit to bonding a car for title in most places. If someone been paying for an account for over a decade and they have records of it. The account player that quit becuase they created Tram should just get bent.

Boils down to being punnished for not reading the 10 pages of legalize small print before clicking "accept". Who 12 years ago thought they'd be smoking the UO glass pipe still? Now that is where the 9/10ths applies on who should be seen as an account owner.

As soon as an accounts eMail or address info is changed. They should contact the current account holder to confirm the change hit "accept" Keep new owner/seller honest while information is fresh. Not like EA would come up with more intelligent system then a magic sheet of paper by now. They still can't believe we are still here playing. Depending on snail mail and an ancient magic sheet of paper in this day and age.
 

Mirt

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UNLEASHED
Car is old enough in lots of states they no longer need a title to be registered. Just took me 5 months to get a title for my latest vehicle. And I gave them a signed title from the last owner. Still they took time even with title or not in hand to make sure my intentions are honest. And 9/10ths does not always apply when common sense would rule.

Not like they have to search 50 games to find out who has been maintaining the account the last decade before giving it away. I still have the title for a car the military and state screwed me out of. I should be able to have the DMV give its location and I pop in and collect the car? No matter who has been plating, insuring and driving it for the last three decades? There is a three year time limit to bonding a car for title in most places. If someone been paying for an account for over a decade and they have records of it. The account player that quit becuase they created Tram should just get bent.

Boils down to being punnished for not reading the 10 pages of legalize small print before clicking "accept". Who 12 years ago thought they'd be smoking the UO glass pipe still? Now that is where the 9/10ths applies on who should be seen as an account owner.

As soon as an accounts eMail or address info is changed. They should contact the current account holder to confirm the change hit "accept" Keep new owner/seller honest while information is fresh. Not like EA would come up with more intelligent system then a magic sheet of paper by now. They still can't believe we are still here playing. Depending on snail mail and an ancient magic sheet of paper in this day and age.
Registration relates in the US not to the title holder or owner of the car but to it being approved for use in that state. If the title owner says its his it is. If you have bought a car and not transferred the title you are opening yourself to criminal prosecution at the whim of the title holder and the district attorney in your jurisdiction. For example if your title is held by the dealership they can have the car taken from you at any time if you fail to make a payment because you do not own the car. It would still, however be in your name. That is the same with this account. If he would have properly transferred it this would not have happened. Payments and ownership are not the same thing and should not be treated as such. If your too lazy to do things the right way you cannot be surprised when it bites you. The player even admitted as much in their original post on this issue. It is not EA’s job to determine if this account was sold and if you want to buy an account its your job to make sure EA knows this. It’s a simple system.

Further more your method would mean that once an account is hacked there is no way for it to be gotten back by the real owner. Also just so you know the title itself is a government document like the deed to your house without it you don't own the car or the house or anything.
 

NBG

Lore Master
Stratics Veteran
Stratics Legend
Please read this linked thread!!!!
http://vboards.stratics.com/uhall/258692-they-cant-find-my-accounts.html#post2070830

The CS personnel are giving out account information :cursing:

What kind of account security is this? Mesanna you need to get on this big pile of BS.

Maybe that is why they can not stop the guy from taking over your account. He already have all the information needed to pass verification and pose as account owner?

Can we FIRE those useless CS POS!
 

CovenantX

Crazed Zealot
Stratics Veteran
Stratics Legend
UNLEASHED
UO seemingly getting more members & more people returning to it,
it may be time to release an account authenticator similar to what Battle.Net has released for additional account security.
 

Mirt

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UO seemingly getting more members & more people returning to it,
it may be time to release an account authenticator similar to what Battle.Net has released for additional account security.
Thats not a bad idea at all if you ask me. It would also allow you to really go after folks that cheat or break the rules.
 

Warpig Inc

Babbling Loonie
Stratics Veteran
Stratics Legend
The game graphics maybe outdated but the medium it is delivered on keeps moving forward.

The only point I like to make is having Cliff the mailman burning dino juice. Hauling written on hopefully recycled trees is an outdated method for deciding account ownership of pixels that are not ours. It is from our pocket to there pocket that should be highest priority. And there pocket knows who has been lining it for years. They want to screw up and let someone take the pixels I like to think as mine after they do a major change for someone to account info. No account history check done before changes. After all is said and done and after all the pixels are gone. They think the account will still be lining their pockets form the asshat they gave it to? New wealth I find in my pockets wont be going to EA for another 12+ years. Will go to smokes or lotto tickets. Those I know will srew me over in the end. No need to put your faith in the "accept" button.


They like the snail mail so much. Mail a confirmation of password change to the current account address that maches the CC billing address that lines their pockets. After 30 days they can place the account to lost and found. Only pay for an account after you get the password and change the info. They no longer mail out plastic cases with disc in them and a code on the back. They obviously no longer use that method so why support it.
 

Prawn

Sage
Stratics Veteran
Stratics Legend
people are morons (who buy crap off asshats for rl $), buying items/gold for rl money using paypal emails that are associated with accounts. person selling uses email / personal info and calls CS @ EA =

ACCOUNT GONE

someone needs to fix this horse crap asap, scum are stealing accounts let right and center. :fight:
 

Viper09

Grand Poobah
Stratics Veteran
Stratics Legend
people are morons (who buy crap off asshats for rl $), buying items/gold for rl money using paypal emails that are associated with accounts. person selling uses email / personal info and calls CS @ EA =

ACCOUNT GONE

someone needs to fix this horse crap asap, scum are stealing accounts let right and center. :fight:
Going by just your post here:

You can't fix people. One should always use a separate email that is ONLY for their account. Or at the very least an email that is very selective with that it is used for. Those who associate their account email with everything is no ones problem but the owners, no fix will help with that.
 
G

goldenpower

Guest
bottom line: the policy EA has in place to identify the rightful account owner is ineffective. I do not come to this conclusion as a result of this one specific incident but from hearing this type of story many times over the years.

the onus is on EA to come up with an effective policy and until that happens we will continue to see threads like this.
 

Viper09

Grand Poobah
Stratics Veteran
Stratics Legend
bottom line: the policy EA has in place to identify the rightful account owner is ineffective.

the onus is on EA to come up with an effective policy and until that happens we will continue to see threads like this.
There haven't been many threads like this. The only other thread of recent was posted by the same OP. Which would suggest that there is something bigger going on with them that is allowing the hacker such easy access, assuming the reason isn't just the fact that they didn't "officially" buy the account. If it is as easy to hack an account as some are suggesting then a lot more hackings would be taking place and that is not the case. So I wouldn't say their policy is ineffective as most other MMOs have the same policy, I would instead say that the CS just needs better training.
 

DreadLord Lestat

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lol 4 accounts gone mesanna is usless as the rest of ea. same guy 4 accounts, ok reformat computer change email and passwords before going back into uo. go back to account mangement went to send password as it would not let me in. but heres the odd thing says email sent but does not come to me ? i ask ea where does it go they say its your ip ? and there has been no one elses ip there ? so how is this clown doing this ? im calling the fbi tommorrow to see what they can do ? the guys name is removed on pac oh ya i owned the castle outside luna city now owned by mesanna lol anyone know this guy pm please i want his ass in jail along with a few peeps in ea i belive knoe exactly whats going on !! by all oh ya i have 120 ed out account on pac behind stables in minoc on ocean am going to dump all of it on ground soon owned by nadia firestorm, at one time i had a luna pac vendor hacked, keep hacked ,and now the castle and i cant belive removed tried to tell mesanna he paid a bill on atlantic lol its been a fun 11 years but the people who now work here remind of the old days when they got rich selling on ebay with items they just made real nice ea you ruined a great game, again thanx for all the fun and frienships made over the years.
I highlighted part in blue, sounds like the person taking the account is using the same I.P. so either it someone in the same house, riding off of the same wireless signal, or the op lives in an apartment complex and shares the IP. If the problem is the same I.P. then it would look more like someone that knows them and has access to all of their information which would mean that the person who called EA would seem like the owner because they would be verifying enough information to get the account.

To the OP, how is your internet set up? Might help figure out how they are getting your information. If you are running wireless make sure you are on a secure network and not an open network. Just a thought...
 

thelma1717

Adventurer
Stratics Veteran
Stratics Legend
just fyi the original account that was hacked i had for over 8 years bartered for and brought to pac from atlantic, ok my bad should have used transfer fee account was stripped and i maxed it out over the 8 years only after i hada luna pac vendor and put up my rares then it was hacked !! ok fine lola in tier three says if he tries to do it again he is banned, well he hacked me again took my keep and all inside. call support they sorry heres 6 months free time lol, but they felt bad and gave me the transfer cool, now here what you all dont know. my other account is 147 months all mine alone, so i reformated my computer changed all passwords then i re loaded uo went to account management went to change passwords and guess what my linked accounts i cam no longer get into so i ask to send password it says sent to me but um wow it never showed up, mesanna gives me a castle for the 147 month account cool, now would some of you computer savy peeps out there know how he got onto second account through account mangement and sold my castle to another lmao. how he did it i have no idea but mesanna has been uslees in this. we show up at my castle and there is a guy named h-mp who just bought it from wiili--m barne-t she say hi hemp you should have called me before you bought it ???? call me ?? when did we start that ? then asks how much did you pay ? who cares it was hacked ! he stammers for a bit and says about a billion gold on atlantic i about fell out my chair no one pay a billion for a castle even loaded !!! i asked him if it was will--am barne-t now how the hell would he know his name if he did not pay cash for it ?? just fyi guys it really has been a blast but when ea lies to you as they did me ie if he tries it again hes banned well that was a lie as he did it twice more!! i am calling fbi dont know what will happen , nothing i imagine but we will see. thanx all and good hunting
 

Viper09

Grand Poobah
Stratics Veteran
Stratics Legend
Hmm. Wondering, the account you bought years ago:

Did you use the same email with that one as your original account? If he had access to your information by simply being able to access the first account then that could explain how he was able to get to the second account.
 

kelmo

Old and in the way
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Dread Lord
This is not your first experience with losing accounts. I reviewed your posting history. There is nothing we can do to help you here on Stratics. I would recomend you focus on communications with Bioware/Mythic. Good luck. If this were epidemic... I would be more concerned.

I am sorry for your loss. Stratics is not the answer for your particular situation.
 
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