General Questions Regarding the New Account Management System

[aarons6]

your losing a customer..

so my friend had a 14 day trial account and it expired the day after they opened up all the accounts for free.. now they "fixed" the website the account is now closed..

so she purchased UO:SA new account code + High Seas Booster..

going to this stupid NEW website and trying to put the code she was emailed in yields an INVALID code error..

so my friend has now said tomorrow she will call and cancel the cc number as she doesn't trust ea..

how in the hell do put this stupid code she got emailed on her account so she can play?? it cost like 50$ and she cant play..

 

[iamSnippa]

Re: your losing a customer..

There are more of us that have purchased upgrade codes and are waiting to apply them to our accounts. Someone posted that we may be able to apply these codes by Tuesday (hopefully).
Tell your friend to have a little patience... EA isn't taking the money & running off without giving the item that was paid for. If your friend does indeed decide not to continue playing then they will no doubt lose the money they spent, a little patience and they wont lose it.

 

[aarons6]

Re: your losing a customer..

are you kidding tuesday is too late, i have a house falling i was giving it to her..

why did they do this before they were ready and on top of that turn off accounts so she cant even play???

im calling tomorrow, hopefully she gets a ton of free game time for this.

 

[Lord Frodo]

Re: your losing a customer..

are you kidding tuesday is too late, i have a house falling i was giving it to her..

why did they do this before they were ready and on top of that turn off accounts so she cant even play???

im calling tomorrow, hopefully she gets a ton of free game time for this.

So have you told your friend about this site Mythic Entertainment | Ultima Online | Play the 14-Day Free Trial! or this site UO Stratics Forums - Stratics Forums? Have you read either site and explained it to them or are you the type to get on and whine before reading?

Code Redemption

DO NOT yet redeem your gametime codes.

Posted right on UOHearld.

 

[Olahorand]

Re: Is anyone having problems with putting in credit cards?

Maybe its due to the fact, that this account is registered to its original owner in the USA, while I am trying to pay with a credit card registered in Germany.

 

[Shamus Turlough]

Re: Is anyone having problems with putting in credit cards?

I have merged all the seperate account management questions into one thread. There is no reason to have a seperate one at this time. Any further questions should be posted here and not in a new thread.

 

[Maldar]

I managed to link my accounts but I cannot log into the game at all. What is the trick?