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FYI I wont be restocking...I have a migrane

QueenZen

Always Present
Stratics Veteran
Stratics Legend
I spent the past few hours TRYING my darndest to upgrade to High Seas for one of my unupgraded accts.

Since they were having a sale, thought I would TRY once more to get an acct. upgraded. I have not even tried to go thru them in a long time cuz every time I tried it turned into a near mess. So I just avoided going thru them to upgrade accts.

BUT I gave it one final try. By the time the sight got thru with me, I was charged the full amt. anyhow instead of the sale price. NP IF the code they sent me had worked. I tried over and over and over again.. got the code sent in my email and it is still NOT WORKING for me.

It is now 3 and half hours later, got a migrane headache about in tears and code still won't work to upgrade my oldest acct.

So atm I am deliberating all 4 active accts. active since 98 whether they will stay active if they can not be successfully upgraded then what is the point ?

ATM I am now $ 14 + short charged on my cc. and possessing a code that won't work for me to upgrade that acct. to High Seas booster.

I doubt I will be restockin all them sold out gate scrolls, heavy powder charges done on an ACTIVE HS acct. when I am this frustrated that I can't get my oldest acct. caught up with the young one that lucked out TO have it all work that time..is NOT WORKIN for me at all this time.

Kinda silly to keep money being charged on cc to upgrade when I get a code that does not upgrade them, sillier still to keep 4 active acct's in UO, if they can not all be *upgraded* isn't it ?
 

Lexfixr

Sage
Stratics Veteran
Stratics Legend
UNLEASHED
It was really important that you got the right link to the 50% off just going to EA site wouldnt work or going to a link I got for 20% off it still did not get the 7.47 price but when I went to a site that was in the forum for 50% off it worked at the correct price
I got confirmation immediately with the code but it did not work immediately not until I got confirmation by email did the code work so I am guessing the code is created then sent to database which takes a bit
 

kelmo

Old and in the way
Professional
Alumni
Supporter
Stratics Veteran
Stratics Legend
UNLEASHED
Dread Lord
Deep breath, My dear Miranda. We will get this worked out.
 

QueenZen

Always Present
Stratics Veteran
Stratics Legend
It was really important that you got the right link to the 50% off just going to EA site wouldnt work or going to a link I got for 20% off it still did not get the 7.47 price but when I went to a site that was in the forum for 50% off it worked at the correct price
I got confirmation immediately with the code but it did not work immediately not until I got confirmation by email did the code work so I am guessing the code is created then sent to database which takes a bit
Aye I did that right. It was reading $7.47 when I began at 5:15pm central course by the time the process was completed it was ...precisely 6:01 pm central ie SALE I guess by then, was offically OVER for a minute ! WHATEVER ! :(

I should get a senior citizen got a migrane and nervous stomach upset discount. I am getting too old for this sort of stress and tensions esp when it costs me money and no BLING received from it all.

I would just be HAPPY if the darn code WORKED for my acct., even at the full price. Didn't work. Glad I only tried to upgrade ONE acct of the two I was hoping to upgrade or I'd be out double $14 ++
 

Falon of Eldor

Sage
Stratics Veteran
Stratics Legend
Sister....it will all work out.

And congrats on the upgrade! I still have to upgrade my second acct. -- How did I miss a sale!*kicks wall*
 

QueenZen

Always Present
Stratics Veteran
Stratics Legend
Well don't congrats me yet till the CODE WORKS !

Yesterday I didn't log on at all whatsoever. I did what I call *avoidance therapy* ..sat on the couch all day long curled under a blanket like some aging wounded warrior out the FULL PRICE of a sale priced item that had failed to work regardless what I was charged on my cc.

I will NOT try that code at all today yet either. I do not need the stress so soon after thurs. nightmare !

I may try it again one ungodly hour of the morning one day next week and if it still fails....well I will assume this retiree is out of that money ! :(

Now this week has been stressful any how. Our water heater crapped out hubby put in a new one. Showers in cold water suck.

And just wait till it is YOUR turn to hit social security dot gov online to try to file for your own money back from the govt. It took me precisely their stated 35-60+ mins. to file and fill out all the personal questions they ask us all to ID us to make sure we are whom we say we are, to make sure we are not purgering ourselves, to make sure we ARE an American, and on and on and on.

Then they pull a sneaky on ya call you UP the very next day and ask ya some very personal questions about your parentage, their IDs and so forth and more...to make sure we are whom we say we are under as they repeat penalty of purgery of the law .... and IF you correctly ID the parentages of your parents they assume no one would have that sort of personal info but the offspring of said US citizens. Then they send you snailmail reminding you of penalties of purgery under the federal Govt. laws and ask ya some more stuff.
All succeeded they told me I AM whom I said I am ..and my check is *in the mail* for arriving in Feb. so they said.

Now while my patience for internet whatevers, may be thinner than some of ya younger folks and I am less tech savy, I do not call myself totally internet stupid either...if I can get USA dot gov to work for me....with all its bells hoops and whistles to jump thru to ID us...why can I not get a High Seas booster code to WORK for me and my acct. ?

EA's sight should actually be EASIER to get to work, than the US govt. online sight is to get to WORK correctly, for us all, even us old foggies. But NOOOOO.

So I am not even going to TRY again to get that upgrade code to work today. I may try again one day in some ungodly hour next week and if it still fails I will just assume I am out of the FULL price of the sale item with EA.

And yes I am seriously thinking...is there not some other way to spend my *retirement* money on something that WORKS instead of not working for me regarding all my active accts. ?

:( I would miss my lil Miranda but seriously, I may be just getting too old to keep tryin to make some websights WORK when all ya get is out the $ and stress and it still not working.

So I will again TRY to get code to work, when I feel more up to it but NOT TODAY ! Just want to feed the fish in my fish tanks today and LOG OUT make stuff for tomorrows...football games !

USA social security dot gov worked for me this week like magic jumping thru all their hoops of both online and offline identifications, even... & so far EA upgrade code for HS, has not worked for me, yet unlike usa ss dot gov.!

And, depending on your ages ya better file sooner, than later with ss. dot gov or 'dot gov.' will not have the money you put in, all your life for YOURSELF, so get on it if you are...old enough ! MY check via dot gov *is in the mail* my code via EA is in the email too, but unlike the govt EA's is not working ! meh !

*sings an old Neil Diamond song* I AM I SAID, TO NO ONE THERE ..at EA.
 
S

Shalimar/Cleo

Guest
It's a big pain in the arse when they send out bad codes Mir, they don't make it easy to find the right contact number either. Whenever I get any problems with codes or whatever I ring this number 1-866-543-5435, it can be a long call but it's the fastest way to get things sorted out. Otherwise you'll need to send an e-mail to EA support and you should get a reply within 24 hours - just to say that your issue has been received - they will tell you they will e-mail you again when someone has looked at it, it can take days.

If you call them: you're asked which game etc., and have to press 1 for this or 2 for that, but you get to the right place eventually, just have all your info to hand when asked for it, I think EA uses a call centre in India the same as many companies do these days... cheaper labour or something.

I'm assuming you copied/pasted the code onto your account info page and it didn't work though? It has to be entered exactly as is.
 
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