Hi guys,
this is Rubinstein from in game and this is some kind of a cry for help. My connection quality to the game is so bad that for many hours it's just impossible to play. For several days now I'm trying to figure out the cause of the problem but after all logical conclusions and exclusions I'm pretty sure the cause is not on my site (I'm living in Germany btw). Assuming the server is at "projectgorgon.com" or at least using the same provider here's what I get from tracert when connection is really horrible: I don't post ping output here, it just shows some packet losses. The interesting stuff comes from tracert:
Problems start at hop 14 which seems to be the server company on which gorgon is running. I might be completely wrong and I'm aware of doing a lot of speculations here but please take it as a starting point *if* you want trying to help me out.
p.s. it's not always that bad (when the ingame "ping-o-meter" shows ping times of ~2000) and I can play for several hours, but then I'm also cut off of the game for many hours. I'm also sure it's not a general oversea connection problem with my ISP since Gorgon is not the first game I'm playing on an us-server. It also doesn't happen on specific daytimes.
Thanks a lot in advance.
this is Rubinstein from in game and this is some kind of a cry for help. My connection quality to the game is so bad that for many hours it's just impossible to play. For several days now I'm trying to figure out the cause of the problem but after all logical conclusions and exclusions I'm pretty sure the cause is not on my site (I'm living in Germany btw). Assuming the server is at "projectgorgon.com" or at least using the same provider here's what I get from tracert when connection is really horrible: I don't post ping output here, it just shows some packet losses. The interesting stuff comes from tracert:
Code:
1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 54 ms 26 ms 44 ms rdsl-wprt-de01.nw.mediaways.net [213.20.58.3]
3 53 ms 24 ms 58 ms xmws-wprt-de02-chan-18.nw.mediaways.net [62.53.159.246]
4 48 ms 25 ms 155 ms rmwc-essn-de02-xe-0-0-2.nw.mediaways.net [62.53.2.140]
5 47 ms 44 ms 72 ms rmwc-dsdf-de02-xe-0-1-0-0.nw.mediaways.net [62.53.1.220]
6 93 ms 54 ms 27 ms rmwc-dsdf-de01-chan-6-0.nw.mediaways.net [62.53.1.92]
7 33 ms 60 ms 80 ms xmws-frnk-de17-chan-0-0.nw.mediaways.net [195.71.212.202]
8 80 ms 31 ms 41 ms 30gigabitethernet4-3.core1.fra1.he.net [80.81.192.172]
9 74 ms 78 ms 64 ms 100ge5-2.core1.par2.he.net [72.52.92.13]
10 138 ms 120 ms 124 ms 10ge15-1.core1.ash1.he.net [184.105.213.93]
11 141 ms 131 ms 142 ms 10ge12-7.core1.chi1.he.net [184.105.213.245]
12 178 ms 177 ms 211 ms 10ge1-1.core1.mci1.he.net [72.52.92.2]
13 180 ms 202 ms 180 ms 10ge1-1.core1.mci2.he.net [184.105.213.2]
14 * 151 ms 151 ms wholesale-internet-inc.10gigabitethernet1-3.core1.mci2.he.net [216.66.78.90]
15 183 ms 149 ms 148 ms lag-2.edge-a.clay1.mci.us.wholesaleinternet.net [69.30.209.238]
16 180 ms 147 ms * lag-13.dist-1-3-a.clay1.mci.us.wholesaleinternet.net [69.30.235.5]
17 178 ms 167 ms 146 ms 204.12.236.138
p.s. it's not always that bad (when the ingame "ping-o-meter" shows ping times of ~2000) and I can play for several hours, but then I'm also cut off of the game for many hours. I'm also sure it's not a general oversea connection problem with my ISP since Gorgon is not the first game I'm playing on an us-server. It also doesn't happen on specific daytimes.
Thanks a lot in advance.