LMAO I never said EA was a Bank or a CC Company but you are trying to say that a company as large EA doesn't have a Billing Department that knows how to collect payments so they out source it, now that is funny.EA is a games making company.
Not a bank, a collection agency, or a credit card company, like anyone else in this world, they need to use companies experienced in this.
Banking is a worldwide phenomenon.
Btw - what I think has probably happened, is your collections are collected via the usual CA branch, but it looks like one of the worldwide references has been put onto the opening posters transaction in error, ultimately, it is all automated, easy mistake for Global Collections to make.
Revenue: $5.629 billion (2021) and is estimated to be worth $25 billion.
From EAs web site.
Residents in the United States, Canada or Japan contract with Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065, USA. Residents in any other country, then this Agreement is between you and EA Swiss Sàrl, Place du Molard 8, 1204, Geneva, Switzerland (CH-660-2328005-8).
You pay EA USA or EA Swiss not some stupid collection company.