L
L1Z4RD
Guest
So I'm playing on ATL shard on my crafter this afternoon and I get pulled to jail.
A GM appears and tells me that I have a character named 'futt bucker' on ATL shard on my account and that it violates the terms. I DO NOT, nor have I EVER had a character named this name. I did however, have a dread mare by this name, which I changed a few weeks back.
I told the GM all 5 of my char names (NONE of which matched said name) and offered screenshots and to log in on said characters in front of him. He asked me to log off for 5 minutes while he 'addressed the issue'. 30 minutes later, I log on to the account terminated screen.
I received NO EMAIL.
I logged on a temp account and paged. A different GM pretty much told me to write an email to [email protected] and left the convo.
Are you kidding me EA? To this day, a UO GM has NEVER done ANYHTING for me besides telling me to 'write an email'. Update your prehistoric and pathetic customer support...or at least provide some communication in which I can defend myself against your obviously faulty claim.
A GM appears and tells me that I have a character named 'futt bucker' on ATL shard on my account and that it violates the terms. I DO NOT, nor have I EVER had a character named this name. I did however, have a dread mare by this name, which I changed a few weeks back.
I told the GM all 5 of my char names (NONE of which matched said name) and offered screenshots and to log in on said characters in front of him. He asked me to log off for 5 minutes while he 'addressed the issue'. 30 minutes later, I log on to the account terminated screen.
I received NO EMAIL.
I logged on a temp account and paged. A different GM pretty much told me to write an email to [email protected] and left the convo.
Are you kidding me EA? To this day, a UO GM has NEVER done ANYHTING for me besides telling me to 'write an email'. Update your prehistoric and pathetic customer support...or at least provide some communication in which I can defend myself against your obviously faulty claim.