6 days ago an Advisor tried to help me with a problem.Although he was fantastic and extremely polite he couldnt attend to the problem,and paged a GM for me.(he even returned to see if my problem was resolved).Since then I have paged 5 times myself and have had absolutely no contact at all.Is it worth having GM's or is there a problem with them that we are unaware of?.....Also on the subject I havent even seen an Advisor online since that call last week!!