Account Management

[Falon of Eldor]

I am trying to change expiration date on current cc...and going around in circles. When I update information it says cc already exists...

Should I cancel subscription and then renew with same cc # but with new exp date?

*beats head on desk*

Anyone have any advice?

 

[S.P.A]

I am trying to change expiration date on current cc...and going around in circles. When I update information it says cc already exists...

Should I cancel subscription and then renew with same cc # but with new exp date?

*beats head on desk*

Anyone have any advice?

I think you have to delete the existing credit card first, then enter the new one.