Account blocked...quick questions.

[Shinobi]

Got the dreaded e-mail a while back about the billing info not being set. I decided that with all of the troubles everyone was having, i would wait out the storm. Well, my in-game account is now blocked. So here's what i'm wondering (sorry if it has already been answered, but there is something wrong with stratics' search system right now):

1. Is my house falling? I read that they were putting house decay on hold until the issue is resolved, but then i also read about another player's house falling due to the migration causing him to lose all of his items.

2. Will the billing info fix itself eventually? The reason i ask this is because there are probably a good amount of accounts that have been on auto-renew for years for players who have not played in a long time. I cannot imagine EA/Mythic allowing these auto-renewing accounts to go under due to this migration. If they did, they would lose out on the income from those players who have been MIA but left their accounts renewing, and if those players DID return one day to find their houses dropped and all of their items gone, they would certainly not pay again. On top of all of this, i am not looking forward to a possible double-charge by entering my info into the new system.


Thanks in advance.

 

[DevilsOwn]

according to the last mention of it on the Herald, housing system is deactivated

houses should not fall..... repeat...... should not fall

with so many concerned about housing I'm sure they'll update if there's any change to this

was your account due for payment during all this?

 

[Petra Fyde]

Even if the housing system wasn't deactivated, if you only just lost access you have 90 days before it would begin to fall.
Some accounts seem to be picking up migrated billing info, but if yours is now off it may not do. Several people have reported successfully re-activating accounts this week.

 

[Shinobi]

It's been on auto-renew for years. I feel the best way to deal with this situation would be to leave it alone, at least until we get the "all clear". As I said, I highly suspect that they are finding a way to reactivate the auto-renew on the accounts that have not been updated.

If someone could pass by the SW-5 plot in Fel New Mag on Atlantic and let me know if my house is decaying, I'd really appreciate it.

 

[Shinobi]

Even if the housing system wasn't deactivated, if you only just lost access you have 90 days before it would begin to fall.

Load off my mind, thanks for the info.

 

[Fogsbane]

Your "Thieves' Fortress" is not decaying, as of just now.

 

[Shinobi]

Thanks fogsbane.