Greetings,
Thank you for contacting EA In-game support.
Unfortunately, we could not gather sufficient information from your question to be able to effectively resolve this matter. Please update your question and provide us with more information on the exact issue that you are facing. Please include more details such as:
- The exact issue that you are facing
- Any error messages that you receive
- Any other details that you feel would help us identify this issue better and assist you
I am very sorry we were unable to answer your question at this time. Please feel free to update this incident with more information. Once we have this, we assure you that we will get back to you with the most appropriate resolution for your query.
If you have any additional questions, please let us know. Take care.
Sincerely,
EARep Austin
Player Relations
Electronic Arts