T
TSO_Christopher
Guest
Before the sunset of EA-Land was announced, I foolishly prepaid for 9 months of gameplay by purchasing 3 gametime codes, each for 3 months, for 29.99 each (I know..i'm a tard..but I thought the game was going somewhere, and and and I wanted to stay here 
). I'm owed a $90.00 refund from EA. Unfortunately, the two credit cards I used to purchase the three codes have both been discontinued since, as one was stolen and the other was a prepaid card that I have since closed.
I had announced this in my inquiry to EA regarding my refund.
After stalling me for a month, I asked again about the status of my refund. They told me that they had actually applied the refund to the two separate credit cards, after knowing both have been closed, and they are unable to refund a second time. They suggested I call the credit card companies, to have the refunds reissued to a source where I can actually GET the refund.
I actually went ahead and called both companies, who unsurprisingly told me that they cannot accept a credit applied to a closed card. The operator I spoke to both times must have had a huge "WTF?" expression as I asked for my refund.
I think this is just a way to brush me off, as it is a rather large refund. Yet, it is still owed to me, as it is gameplay I will be unable to use as the game draws to an end.
Parizad, or any other dev, help please? I'd be more than happy to post to this thread regarding any attempts made on behalf of EA to satisfy their customer, and not STEAL their money. Let's see how this goes...
). I'm owed a $90.00 refund from EA. Unfortunately, the two credit cards I used to purchase the three codes have both been discontinued since, as one was stolen and the other was a prepaid card that I have since closed.I had announced this in my inquiry to EA regarding my refund.
After stalling me for a month, I asked again about the status of my refund. They told me that they had actually applied the refund to the two separate credit cards, after knowing both have been closed, and they are unable to refund a second time. They suggested I call the credit card companies, to have the refunds reissued to a source where I can actually GET the refund.
I actually went ahead and called both companies, who unsurprisingly told me that they cannot accept a credit applied to a closed card. The operator I spoke to both times must have had a huge "WTF?" expression as I asked for my refund.
I think this is just a way to brush me off, as it is a rather large refund. Yet, it is still owed to me, as it is gameplay I will be unable to use as the game draws to an end.
Parizad, or any other dev, help please? I'd be more than happy to post to this thread regarding any attempts made on behalf of EA to satisfy their customer, and not STEAL their money. Let's see how this goes...
We'll just have to wait until she climbs the corporate ladder and fires Nancy Smith's ass. 
